McDonald's

3.6
1380 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
719 E Thunderbird Rd, Phoenix, AZ
85020, United States

Hours

Reviews

3.6
1,380 reviews
5 stars
531
4 stars
275
3 stars
240
2 stars
113
1 star
221

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders.

Food Quality

Several reviews mentioned issues with food freshness and quality, including cold and overcooked items.

Pricing Concerns

Customers expressed dissatisfaction with high prices for fast food items.

Drive-Thru Experience

The drive-thru service was often criticized for long wait times and order inaccuracies.

Positive Staff Interactions

Despite negative feedback, some customers highlighted positive experiences with specific staff members who provided excellent service.
  • AL
    Adrian Lazinek
    Nov 13, 2025
    5.0
    Great fast correct order.
  • MM
    Madison Molaski
    Nov 6, 2025
    1.0
    Just received nasty attitude from a girl after trying to get two cups of just ice after we were charged for two cups of ice like they’re sodas and tried giving us ice water. Instead of just resolving the issue she found it necessary to give attitude and then give us the ice with no lids. I’ve worked at a McDonald’s girl that was not necessary.
  • JM
    Jamie Major
    Oct 21, 2025
    5.0
    great, love the kids place inside
  • LM
    Lee McClendon
    Oct 20, 2025
    1.0
    Wow this McDonalds Cashier refused to upsize my drink to a large. Only McDonald's in the valley I have ever been refused a large drink with a combo meal WTH. Train your drive thru crew better!
  • JH
    jean h
    Oct 11, 2025
    2.0
    $7.19 for a quarter pounder?!!! $2.99 for sm fry?? these prices are insane. i also ordered a soda, which wasn't filled to the top, so i asked the guy if he could fill it up please, which he did.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 719 E Thunderbird Rd, Phoenix, AZ?

Delivery is available daily from 5:00 AM to 11:30 PM.

Can I use the drive-thru service at this McDonald's location? If so, what are the hours?

Yes, the drive-thru is open every day from 5:00 AM to midnight.