Location.com logo
Brand Certified

McDonald's

2.5
(150 reviews)

Business Details

650 E Bell Rd, Phoenix, AZ
85022, United States
(602) 993-3151
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
650 E Bell Rd, Phoenix, AZ
85022, United States

Hours

Reviews

2.5
150 reviews
5 stars
42
4 stars
10
3 stars
9
2 stars
12
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers experiencing issues like stale items or food safety concerns.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty dining areas and concerns about food hygiene.

Staff Performance

While some employees received praise for their friendliness and professionalism, many reviews highlighted a lack of training and professionalism among the staff.
  • MC
    mason cox
    6 days ago
    1.0
    This location I don’t know what it is, but there’s always something wrong with my order whether it’s not made right or the food is very old or they’re re-dropping stuff into the fryer to make it “fresh” The quality is terrible also All of the employees are very rude. If you have any type of complaint, they will shrug you off and act like you’re nothing to them. I will not be coming back to McDonald’s In general for a very long time. It’s unfortunate because this location is right across the street from where I live I hope that you make some changes because I have given this location many many chances In the picture (on the ticket) no pickle xtra onion Well I got the opposite
  • BC
    Brie Courtney
    Feb 11, 2026
    1.0
    I'm not a usual customer of Mcdonald's but I was in a pinch with my kids, and I stopped to get them chicken nuggets. The kids talk to me into a happy meal. They were super excited about getting a toy. As we don't normally get happy meals, it's February. They both got a toy from Halloween, and their juice boxes did not have straws. We will not be doing happy meals again.
  • GF
    Gabriel Footracer
    Feb 8, 2026
    1.0
    This location runs out of burgers quickly, so if you’re hungry late at night, I don’t recommend this McDonald’s. They don’t know how to keep up with food.
  • AH
    Adrina Hernandez
    Feb 1, 2026
    5.0
    Went this evening to Mc Donald’s order 3 strawberry cream pies and coffe in the drive threw and the young lady was so pleasant when telling me it will be a 10 min wait that they were out and if I would like to wait for fresh ones. I said yes do to the fact that she din’t give me any attitude and was super sweet when telling me about the wait. Usually at other McDonald's they are so quick to raise their voice and give me attitude.Thank you so much for beeing so pleasant tonight Alex I hope I got your name right keep smiling and being pleasant🙂Miss Brittney delivered our pies after the 10 min and she was as sweet as Miss Alex so this McDonald’s deserves a gold star 😊
  • SD
    Spencer Durand
    Jan 30, 2026
    1.0
    This is the only place I have ever had to sit in line for over 15 minutes, and then over 10 minutes at the window just to get an order that was so royally wrong that I didn’t even bother to go back and get remade because this store it ALWAYS so incredibly slow. It makes no sense but who ever is in charge needs to make some changes ASAP. It’s absolutely ridiculous.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: