Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,833 reviews
5 stars
729
4 stars
375
3 stars
301
2 stars
124
1 star
304
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poor food quality.
Cleanliness
Feedback varied on cleanliness, with some praising the cleanliness of the location while others reported unsanitary conditions.
Speed of Service
Customers experienced long wait times, particularly in the drive-thru, with some stating it took excessively long to receive their orders.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including cold or poorly prepared items.
- PMpaul michaelDec 25, 20251.0How hard is it to correct your website to say if you are open or not. Your website says that you are. Other places are also open on Christmas Day. If you’re not, then be considerate and at least put a sign on the drive-through door. You have lines out the door and around the corner of people who are just sitting there waiting thinking that you were open. Extremely inconsiderate And really there’s no excuse in this day and age with technology and everything else that’s available to let people know that you’re simply not open.
- ANAviella NunezDec 22, 20251.0Your boy who brought my food to the waiting area in the parking lot needs some lessons in customer service. He has quite the talent in making your guests feel unwanted and unnecessary.
- RRReyna ReyesDec 14, 20251.0Worst McDonald's location I've been to. It literally took an hour to get my food. Order was placed at 5:04pm and its now 6:07pm. This is a family owned & operated restaurant, and while there two of the guys working in the kitchen started cussing each other out and almost got into a fight. 11 people received their food in front of me and so many cars passed in the drive thru. 0 stars if possible
- LPLeah PalaciosDec 11, 20251.0Bad attitudes and bad food. Nobody told you to fill out the application if you don’t like your job, leave. With no one behind me I pulled up and was greeted with a rushy attitude at the speaker, pay window, and pick up window. Threw my food together completely sloppy and was stale, and the fries were old and less than half full.
- AGAbigail GraceDec 6, 20251.0It doesn’t matter if your nice it doesn’t matter if your mean, they have no clue how to make the simplest food. I actually haven’t never met more incompetent workers. Almost EVERY SINGLE TIME they forget something! From Carmel fraps, fries to BURGERS. With the way the world is you think they wouldn’t cheat you. I actually HATE coming here. If my husband didn’t request it I would never ever go back.
Frequently Asked Questions About McDonald's
What are the drive-through hours at McDonald's located at 626 W Union Hills, Phoenix?
The drive-through is open Monday to Thursday from 5:00 AM to 12:00 AM, Friday and Saturday from 5:00 AM to 4:00 AM, and Sunday from 5:00 AM to 12:00 AM.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, delivery is available. Delivery hours are Monday to Thursday from 5:30 AM to 11:30 PM, Friday from 5:30 AM to 3:59 AM, Saturday 4:00 AM to 3:59 AM, and Sunday 4:00 AM to 11:30 PM.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer curbside pickup and no-contact delivery?
Yes, it offers curbside pickup, delivery, same day delivery, and no-contact delivery to ensure convenience and safety for customers.
Is there a McDonald's app I can use to place orders or check offers?
Yes, you can use the McDonald's App available on both Apple and Android platforms for ordering and accessing mobile offers.
Where is this McDonald's located?
The McDonald's is located at 626 W Union Hills, Phoenix, AZ 85027, United States.
What services does this McDonald's offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Are there any nearby Asian cuisine options around McDonald's at 626 W Union Hills?
Yes, PT Pho Express is a nearby Vietnamese and Asian restaurant where customers can enjoy other dining options before or after visiting McDonald's.
What convenience stores or gas stations are near this McDonald's that I can visit?
Minute Mart and Circle K are nearby convenience stores and gas stations where you can fuel your vehicle or grab additional items.
Are there any wellness or beauty salons close to this McDonald's location?
Yes, Knotty Image and Luxe Hair Salon Phoenix are nearby beauty salons. Additionally, Touch of Health Chiropractic and Mint Med Spa Suites offer wellness and medical spa services close by.