Brand Certified
McDonald's
3.6(1843 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
626 W Union Hills, Phoenix, AZ
85027, United States
Certified by McDonald's • Feb 22, 2026
(623) 580-9550
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
1,843 reviews
5 stars
732
4 stars
380
3 stars
300
2 stars
126
1 star
305
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items.
Customer Experience
Several customers expressed frustration with the overall customer experience, including issues with order accuracy and staff attitudes.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their helpfulness and friendliness.
Cleanliness Concerns
There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions in the restaurant.
- SRS RFeb 19, 20261.0Terrible customer service. The kid bringing out curbside orders should be fired immediately. No hi or bye no nothing and seemed very annoyed with being at work. He had more urgency to be on his phone. This was at 8pm. Im sure im not the only customer that noticed his negative behavior.
- KBKA6PSD R BeswickFeb 18, 20265.0The best for kids !
- HQHotsauce QuengaFeb 14, 20262.0They constantly mess up my order.
- JLJordan LugoFeb 8, 20261.0I paid for a medium got the amount of a small drink…it is always something at night. Do not come during night it is managed by a bunch of teenagers who don’t care.
- DCDavid CourtneyJan 13, 20264.0Would have been better. Stood at the counter to order for five minutes before being acknowledged. To much emphasis on serve order kiosks!
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website