Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,813 reviews
5 stars
722
4 stars
371
3 stars
300
2 stars
124
1 star
296
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of assistance.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items.
Pricing Concerns
Customers noted that prices were high for the quality of food received, leading to feelings of being overcharged.
Cleanliness
Mixed feedback on cleanliness, with some praising the cleanliness while others reported unsanitary conditions.
- JWJames WoodardNov 12, 20253.0Took order and got it wrong, after they refunded the monies from the wrong, we still received the wrong items
- SRSunny ReddyNov 9, 20251.0I ordered a Spicy Crispy McChicken, and was really disappointed with what I received. The chicken patty and bun was burnt and patty was broken, looked like it had already been bitten or torn apart, and there were no pickles even though they’re supposed to be included. The sandwich looked messy, with barely any sauce spread evenly. I usually enjoy McDonald’s food and expect consistent quality, but this was not acceptable. It would be great if the staff could check the food before serving to make sure it’s fresh and prepared properly.
- PFPhillip ForanNov 8, 20251.0Puts cheese on no cheese tickets religiously. Just sad.
- CJCameron JarvisNov 6, 20252.0One of the worst McDonald’s around. Never seen such a slow McDonald’s with such bad accuracy problems. Also most of the workers are pretty rude.
- JJJeremy JohnsonOct 30, 20252.0Ordered breakfast didnt get any of my monopoly pieces. Was the only reason I came to mcdonalds today.
Frequently Asked Questions About McDonald's
What are the drive-through hours at McDonald's located at 626 W Union Hills, Phoenix?
The drive-through is open Monday to Thursday from 5:00 AM to 12:00 AM, Friday and Saturday from 5:00 AM to 4:00 AM, and Sunday from 5:00 AM to 12:00 AM.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, delivery is available. Delivery hours are Monday to Thursday from 5:30 AM to 11:30 PM, Friday from 5:30 AM to 3:59 AM, Saturday 4:00 AM to 3:59 AM, and Sunday 4:00 AM to 11:30 PM.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer curbside pickup and no-contact delivery?
Yes, it offers curbside pickup, delivery, same day delivery, and no-contact delivery to ensure convenience and safety for customers.
Is there a McDonald's app I can use to place orders or check offers?
Yes, you can use the McDonald's App available on both Apple and Android platforms for ordering and accessing mobile offers.
Where is this McDonald's located?
The McDonald's is located at 626 W Union Hills, Phoenix, AZ 85027, United States.
What services does this McDonald's offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
Are there any nearby Asian cuisine options around McDonald's at 626 W Union Hills?
Yes, PT Pho Express is a nearby Vietnamese and Asian restaurant where customers can enjoy other dining options before or after visiting McDonald's.
What convenience stores or gas stations are near this McDonald's that I can visit?
Minute Mart and Circle K are nearby convenience stores and gas stations where you can fuel your vehicle or grab additional items.
Are there any wellness or beauty salons close to this McDonald's location?
Yes, Knotty Image and Luxe Hair Salon Phoenix are nearby beauty salons. Additionally, Touch of Health Chiropractic and Mint Med Spa Suites offer wellness and medical spa services close by.