McDonald's

3.1
2612 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6005 S Central Ave, Phoenix, AZ
85040, United States

Hours

Reviews

3.1
2,612 reviews
5 stars
826
4 stars
404
3 stars
416
2 stars
219
1 star
747

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Long Wait Times

Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.

Management Issues

Feedback indicated problems with management, including rude behavior towards customers and staff, which negatively impacted service quality.
  • MP
    Miriam Peralta
    2 days ago
    1.0
    The service there is always horrible, they take too long to give you the order and when they do it's always missing something and the food is cold. They have changed several times of management and workers and it's still the same issue,
  • LP
    Lorin Ponce
    6 days ago
    1.0
    Ugh such a weird place. Weird vibe weird employees kinda rude honestly. Took my son to go play and the playground was so disgusting. When I brought it to their attention they totally dismissed everything that I had to say. The maintenance lady cleaned everything else but the playground. Mmm let's do better for the kids
  • CC
    catherine caballero
    Dec 24, 2025
    1.0
    I went to McDonald's 4:30 am to get coffee went through the drive thru and I was told by the McDonald's worker that they are not taking orders only door dash or Uber eats ...mind you this McDonald's is 24hrs this is not the first time this happened corporate need to talk to the manager bout this situation it not servicing to the public early morning
  • KH
    Kimberly Hatcher
    Dec 13, 2025
    1.0
    I went there tonight (12/13/25) at 7:20pm. I was in the 2nd lane. Nowhere did it say that lane was cl9sed. After waiting 10 minutes to get to the windows to try to order. The black girl at the window told me I had to drive back around, get in the lane again to order or come inside. That's B.S. I left. I went to Jack-in-the-Box. Should have went there like I started to do.
  • GP
    Ginger Perez
    Dec 6, 2025
    1.0
    This location is the worst McDonald's in Phoenix! No matter how many times I have ordered in the drive thru, inside, or through the mobile app for delivery, they never get it right. Literally every order is missing something, sofa is flat, and fries are never fresh. Save yourself the headache, wasted reward points for free items not showing up with order, and money wasted; just drive to a different location.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6005 S Central Ave, Phoenix?

McDonald's at 6005 S Central Ave, Phoenix, is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers a drive-thru that is open 24/7.