Brand Certified
McDonald's
3.1(2561 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
5750 W Thomas, Phoenix, AZ
85031, United States
Certified by McDonald's • Feb 22, 2026
(623) 247-4508
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
2,561 reviews
5 stars
827
4 stars
371
3 stars
378
2 stars
211
1 star
774
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, with staff being rude, unhelpful, and overwhelmed.
Order Accuracy
Customers frequently reported incorrect orders, missing items, and long wait times for food.
Cleanliness
The restaurant was often described as dirty, with unsanitary conditions in dining areas and play areas.
Management Issues
Many reviews pointed to poor management, with complaints about unresponsive and rude managers.
Food Quality
Several customers noted that the food was often cold or not fresh, contributing to a negative dining experience.
- GMGabe Mahannah3 days ago1.0My order was one dr pepper and a mcchicken. I asked for no lettuce on one McChicken got parked and did not mind waiting for food. McChicken still had lettuce, with sticker saying no lettuce. I understand the stressfulness of working at a McDonalds my self but deliberately making the sandwich wrong or putting the sticker on a premade sandwich is beyond lazy.
- MDMatthew Dewbre5 days ago2.0Took almost 15 min to get a cashier to the counter to pay for a coffee and a sausage biscuit. Then at least 5 more minutes to get my order. Terrible service
- BSBenito SolisFeb 14, 20262.0Tardan demasiado para entregar la comida no se si no tengan personal para es demaciada la espera
- HHHonestEdFeb 12, 20262.0The place is very clean but the customer service is bad. I stood at the counter being ignored by at least three different workers.
- RCRaul ChavarriaJan 30, 20261.0I am writing to express my frustration with the curbside pickup experience I had at this location I arrived at the designated pickup area at approximately 8:59 and checked in as instructed. Despite receiving confirmation that my order was being made I waited in my car for over 25 minutes.This completely defeats the purpose of curbside pickup, which is supposed to be convenient and efficient. This experience was unacceptable and a waste of my time. I rely on curbside pickup specifically to avoid long waits, and this situation did not meet even basic service expectations.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5750 W Thomas in Phoenix?
McDonald's at 5750 W Thomas, Phoenix, operates 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's location offers delivery services 24/7, including curbside pickup, same-day delivery, and no-contact delivery.
Can I use the drive-thru service at this McDonald's, and what are its hours?
Yes, the drive-thru at this McDonald's is open 24 hours every day of the week.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are offered at McDonald's at 5750 W Thomas?
The services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What nearby places can I visit before or after dining at this McDonald's?
Nearby places include Los Altos Ranch Market for groceries, Thomas Road Baptist Church for religious services, and Solei on West Thomas, a nearby landmark and historical building.
Are there any nearby financial services close to this McDonald's?
Yes, nearby financial services include Chase Bank, Wells Fargo, PLS Loan Store, Coinme currency exchange, and Western Union money transfer services.
Can I visit nearby mobile phone stores when I come to McDonald's?
Yes, T-Mobile and AT&T Store are nearby, allowing you to shop for mobile phone accessories and services conveniently.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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