Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,551 reviews
5 stars
828
4 stars
368
3 stars
377
2 stars
208
1 star
770
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poorly prepared food.
Wait Times
Customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant, often exceeding reasonable expectations.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and playground, with dirty tables and floors.
Management Issues
Feedback indicated poor management practices, with managers being unresponsive to customer complaints and failing to address staff behavior.
- JRJen Rhinehart1 day ago3.0I love McDonalds typically but here seemed like staff was overwhelmed and it was dirty! Trash overt flowing and the food was not fresh.
- JMJuan MaduenaJan 4, 20261.0Mal servicio. Durán muchísimo tiempo para atenderte. A parte te atienden de mala manera con malas caras y te avientan las cosas. Pésimo servicio.
- LMLeonardo MendietaJan 2, 20261.0This location is horrible gheto and unprofessional the manager ANGEL didn’t want to give his last name because of the horrible service he gave me and my family we got a really big meal Big Mac bundle and 2 extra Big Mac meals along with a extra 20 piece for a family gathering and angel didn’t give me my full order and refused to help out and was very rude .
- YJYesenia JimenezDec 23, 20251.0Mariana the manager at night is so rude. I was waiting for 20 minutes i tried to get her attention and didn’t even acknowledge me . This mcdonalds is the worst mcdonalds to come too. Its always under staff and your food takes forever and on top of that its always cold
- BABola AkanniDec 10, 20252.0I’m just here to tell the store manager to restock and nurture this store. Been a long time I visited McDonald’s and they were out of so many things…you need apple slices, white milk, and coke freeze. Also would help if the fries are always hot. There’s not a soul in the world who wants to eat cold fries. Wishing yall better
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5750 W Thomas in Phoenix?
McDonald's at 5750 W Thomas, Phoenix, operates 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's location offers delivery services 24/7, including curbside pickup, same-day delivery, and no-contact delivery.
Can I use the drive-thru service at this McDonald's, and what are its hours?
Yes, the drive-thru at this McDonald's is open 24 hours every day of the week.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are offered at McDonald's at 5750 W Thomas?
The services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What nearby places can I visit before or after dining at this McDonald's?
Nearby places include Los Altos Ranch Market for groceries, Thomas Road Baptist Church for religious services, and Solei on West Thomas, a nearby landmark and historical building.
Are there any nearby financial services close to this McDonald's?
Yes, nearby financial services include Chase Bank, Wells Fargo, PLS Loan Store, Coinme currency exchange, and Western Union money transfer services.
Can I visit nearby mobile phone stores when I come to McDonald's?
Yes, T-Mobile and AT&T Store are nearby, allowing you to shop for mobile phone accessories and services conveniently.