Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,530 reviews
5 stars
823
4 stars
369
3 stars
372
2 stars
208
1 star
758
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and playground areas.
Order Accuracy
A significant number of customers experienced issues with incorrect or incomplete orders, often requiring them to return for corrections.
Management Issues
Customers expressed dissatisfaction with management's responsiveness and ability to address service problems.
Food Quality
While some customers enjoyed the food, many noted issues such as cold fries and incorrect items, indicating inconsistency in food preparation.
- QLQueen Luna6 days ago2.0This was really bad honestly, the service,the food and even the atmosphere. First of all I asked for extra pickle and these people gave me a plain hamburger like where is the cheese it’s just bad wouldn’t go here again
- JPJulia ParsonNov 14, 20252.0Manager was really rude and there was a bite taken out of my cheeseburger in which the manager stated that she had been in the kitchen the entire time. And so yeah that was disgusting and not taking ownership of that is even worse, especially coming from a manager of a food establishment
- MGMoroyoqui GüeraNov 12, 20251.0Went thru the drive thru for a late dinner meal.. 1st of all the cashier (male) was very rude no customer service whatsoever. 2nd I ordered the $6.00 Mc Double meal didn't get any sauce for my nuggets was never asked if I would like some. 3rd my Mc Double looks like a cheese burger from a kids happy meal . Will not be going back
- LBLeslye BanuelosNov 11, 20251.0No recomendable! Horribleeee ! Aparte de pesimo servicio al cliente rateros ! No se como lo hacen pero te Quitan dinero desde tu tarjeta ! Y luego dicen que no pueden hacer nada ni rembolso , no es el dinero ! Es como tienen mis datos de la tarjeta guardada ! 👎🏻
- GOgeorge obartsNov 11, 20251.0It is so hard to get help at this location. Staff looks bothered if you try to get their attention. The store is clean and the food is okay, it's just the service is poor.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5750 W Thomas in Phoenix?
McDonald's at 5750 W Thomas, Phoenix, operates 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's location offers delivery services 24/7, including curbside pickup, same-day delivery, and no-contact delivery.
Can I use the drive-thru service at this McDonald's, and what are its hours?
Yes, the drive-thru at this McDonald's is open 24 hours every day of the week.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are offered at McDonald's at 5750 W Thomas?
The services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What nearby places can I visit before or after dining at this McDonald's?
Nearby places include Los Altos Ranch Market for groceries, Thomas Road Baptist Church for religious services, and Solei on West Thomas, a nearby landmark and historical building.
Are there any nearby financial services close to this McDonald's?
Yes, nearby financial services include Chase Bank, Wells Fargo, PLS Loan Store, Coinme currency exchange, and Western Union money transfer services.
Can I visit nearby mobile phone stores when I come to McDonald's?
Yes, T-Mobile and AT&T Store are nearby, allowing you to shop for mobile phone accessories and services conveniently.