Brand Certified
McDonald's
3.4(2024 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
926 E Indian School Rd, Phoenix, AZ
85014, United States
Certified by McDonald's • Feb 22, 2026
(602) 248-0900
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
2,024 reviews
5 stars
715
4 stars
386
3 stars
366
2 stars
152
1 star
405
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Several reviews mentioned cold or stale food, with specific complaints about items like fries and sandwiches.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.
Cleanliness and Safety
Concerns were raised about cleanliness in the dining area and safety issues related to the presence of homeless individuals.
Kiosk Ordering
Customers expressed dissatisfaction with the requirement to use kiosks for ordering, preferring human interaction.
- SKShannon Kennedy4 days ago1.0Got curbside. Employee acted like I wanted to snatch her. I just wanted my food I paid for. Never again at this location.
- RCRodney Chavez5 days ago1.0Number one my vision isn't the greatest and number two I find the kiosk for McDonald's very complicated to use especially since I like certain things added to my coffee etc. when I asked the girl to just take my order to counter she refused and I said fine get the manager please.. The manager told the girls to take my order and then this person didn't even know how to use the register to take my order. After her messing around for about 2 minutes I said please cancel and I'll go to a different McDonald's.
- THTJ HowardFeb 11, 20261.0I am giving a 1 !! ONLY for amount and price of the food . For 9 plus dollars .. I had a what is supposed to be a big breakfast .. that did not come with coffee ! REALLY the portions were VERY small …. The food was fresh. The Service was absolutely great! Building is super clean . The sausage egg biscuits had more food in it than what I had…. Leaving this place hungry MEVER again McDonald’s!!
- TNTammy NavyFeb 4, 20261.0Food was cold and Apple pies were stale/old and hard to chew.
- RHRaul HolguinFeb 2, 20261.0Not 24 hours. Went to drive thru at 4:10am on Monday morning. Not taking orders because they were switching over to breakfast. They said it was "the systems" fault.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 926 E Indian School Rd in Phoenix, AZ?
McDonald's at 926 E Indian School Rd in Phoenix, AZ is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order delivery or pickup from this McDonald's?
Yes, McDonald's offers various pickup and delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place a delivery order for McDonald's?
You can place a delivery order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android.
What payment methods are accepted at McDonald's?
McDonald's accepts payments via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services are provided at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where can I find the menu for this McDonald's location?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby dining options are close to McDonald's at 926 E Indian School Rd?
Nearby dining options include Panda Express for Chinese fast food, Abyssinia Restaurant and Cafe for Ethiopian cuisine, Fry Bread House offering American and Tex-Mex dishes, Island Grill AZ and Island Sensation Cuisine for Jamaican and Caribbean food.
Are there interesting shops near McDonald's for shoppers?
Yes, nearby shops include Thrift Stories Boutique for thrift shopping, The Reason She's Late Boutique specializing in women's clothing and fashion accessories, Curreg Men's Clothing and Accessories, and Cloudy Smoke Shop for tobacco and e-cigarette products.
What transit or service-related businesses are nearby that might help customers?
Nearby service businesses include Loper's Performance Center for automotive needs, U-Haul Neighborhood Dealer for truck rentals, Estrella Insurance for insurance services, and ATAX for tax services which might be useful for local residents visiting McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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