Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Food Quality
Several reviews mentioned cold or poorly prepared food, including stale fries and incorrect items.
Cleanliness and Safety
Concerns were raised about cleanliness in the dining area and safety issues related to homeless individuals in the vicinity.
Kiosk Ordering
Customers expressed frustration with the mandatory kiosk ordering system, preferring to interact with staff directly.
Positive Staff Experiences
Some reviews highlighted friendly and hardworking staff, particularly during busy hours, providing a contrast to the overall negative feedback.
LF
lucinda fernandez
Jan 5, 2026
1.0
Not a great experience! Hot coffee specifically states vanilla latte but no flavor.
TA
Tawney Anthony
Dec 31, 2025
4.0
I only get the frappes from McDonald's. Im not a canable! Other than that! Their frappes are da bomb as long as you get extra extra drizzle around the cup! 🥤
CA
Christine Agostino
Dec 28, 2025
3.0
It's McDonald’s. The food was as expected. The seating area looked nice, clean and modern. The people were nice. They were out of French fries! 🤣
SS
Sara-marie Serawop
Dec 24, 2025
4.0
Food here is pretty good and staff or pretty cool as well which always makes this stop pleasant for me.
MS
Mr. Tazz Sullivan
Dec 11, 2025
5.0
Since I just got out I had to get some McDonald's, I remember when we gave them the W. Anyway staff at this location is nice and polite, food was hot, french fries was done perfect I got to say this a good location. The restroom was clean and smelled clean.
What are the operating hours for McDonald's at 926 E Indian School Rd in Phoenix, AZ?
McDonald's at 926 E Indian School Rd in Phoenix, AZ is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order delivery or pickup from this McDonald's?
Yes, McDonald's offers various pickup and delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place a delivery order for McDonald's?
You can place a delivery order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android.
What payment methods are accepted at McDonald's?
McDonald's accepts payments via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services are provided at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where can I find the menu for this McDonald's location?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby dining options are close to McDonald's at 926 E Indian School Rd?
Nearby dining options include Panda Express for Chinese fast food, Abyssinia Restaurant and Cafe for Ethiopian cuisine, Fry Bread House offering American and Tex-Mex dishes, Island Grill AZ and Island Sensation Cuisine for Jamaican and Caribbean food.
Are there interesting shops near McDonald's for shoppers?
Yes, nearby shops include Thrift Stories Boutique for thrift shopping, The Reason She's Late Boutique specializing in women's clothing and fashion accessories, Curreg Men's Clothing and Accessories, and Cloudy Smoke Shop for tobacco and e-cigarette products.
What transit or service-related businesses are nearby that might help customers?
Nearby service businesses include Loper's Performance Center for automotive needs, U-Haul Neighborhood Dealer for truck rentals, Estrella Insurance for insurance services, and ATAX for tax services which might be useful for local residents visiting McDonald's.