Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect or incomplete orders, leading to frustration and disappointment.
Customer Service
Feedback indicates a mix of experiences, with some praising friendly staff while others reported rudeness and poor service.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold, stale, or poorly prepared items.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some noting it was clean while others reported unsanitary conditions.
Speed of Service
Customers frequently mentioned slow service, particularly during busy times, leading to long wait times.
MH
Megan Hanes
4 days ago
3.0
The only reason I'm getting a three-star review and not a one-star because at least the french fries were hot and the Coca-Cola tasted good I told them I want to know onions or ketchup on my burgers and they had onions and ketchup on both burgers I asked for a fish fillet they told me they weren't making fish fillets today something about the fryer wasn't working or something but they're making french fries so that makes no sense and it's too bad that Arizona is not getting a McRibs that's what I was told here are they were really busy so I'll give them the benefit of the doubt on my burgers
NC
Nebraska Cornhuskers
4 days ago
1.0
OMG, the silent racism is in full effect. I ordered a medium coffee with 14 sugar packs on the side as I always have at all the McDonald's around the valleys for 20+ years. The guy in the drive tru with grey shirt & jeans was very rude. Im going to assume he was a manager of some sort because he was in street clothes. He pored the coffee in large cup then took a look (stare) at me then decided to pore that same coffee into a smaller cup. That was ok because that's what I ordered. He then put his entire dirty hand onto the lid. I opened the top of the lid and the coffee wasn't even to the line. I handed it back to him & ask if he could fill it appropriately. He did then handed the coffee to me with no lid. OMG that was a huge liability. Do he not know a lady got million's from a burn years ago? And to think his underneath racism could do it again. He then filled the larger cups with creamer & handed it to me. (SMH). Im not understanding because he pored the coffee out of that same cup to fill it with cream which I did not ask for. When I told him that was incorrect he then snared at me & mumbled something. He then turn to the other employees and mumbled something about me to them. It was very intense. If I could give a below zero I would. I will be contacting corporate at this point................ Update ............. I took the lid back to ask for a clean one so I could drink my coffee & a lady with a tie of some sort was very nice to me
NG
Nathan G
Nov 15, 2025
1.0
Really lazy slow workers. Was told to park after waiting 29 minutes already. Just give it to me * didnt have more time to wait so i had to hust leave without my food. I didnt anticipate a line of like 7 peple taking beyond a half hour
GZ
g Zeisser
Nov 12, 2025
2.0
I go to McD's only out of desperation. The food is generally crap. I used to be able to count on a decent breakfast, but they have priced themselves out of the market, so I have little reason to go there. Their bathrooms are generally clean, and there is usually ample seating, if you want to meet with friends. Coffee is pretty good, but even the Senior coffee is getting expensive.
SG
Samantha Greenlee
Oct 26, 2025
1.0
Thoroughly disappointed. I order SEC mcmuffin meal and a BEC bagel meal, that's 2 sandwiches, 2 drinks and 2 hash browns. I got my order went home and saw there were 3 sandwiches in the bag but no hasbrowns. I went back said I haven't looked at anything other than to see there are 3 sandwiches and no hash browns. They add the hash browns and send me on my way, we'll guess what all 3 sandwiches were wrong. I got 2 sausage and cheese mcmuffins and a SEC biscuit. I had to go back 3 times just to fix my order completely. And these people get $15 and hour?????!??!?!?!?!?!!!!!!!!