Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff, slow service, and frequent order mistakes.
Food Quality
Inconsistent food quality with complaints about cold, stale, or incorrect orders.
Cleanliness
Mixed reviews on cleanliness, with some noting dirty tables and unsanitary conditions.
Positive Experiences
Some customers had positive experiences with friendly staff and good food, particularly in the drive-thru.
JJ
Jilly
Feb 6, 2026
4.0
Just sent through drive-thru to grab some lunch. I ordered a grilled chicken sandwich and they have me the deep fried one. I just ate it.
The mango pineapple smoothie was really good.
Cold fries. I detest cold fries. I love McDonald's fries when piping hot and crispy. Cold, limp. And saggy. Oh well.
There is a reason I rarely eat at McDonalds. I'll try again in a year or two. I only seem to get a quality order if I dine in and can check my food at the counter.
SM
Steph Mdz
Jan 29, 2026
1.0
Bad attitude from the lady cashier at the drive thru, no receipt and when I called her to get my receipt she left. My sandwich was wrong, and couldn’t go back to tell them because I didn’t have the ticket.
BR
Brenda Ramirez
Jan 24, 2026
1.0
This is the first time I go and I was racially discriminated. They didn't want to take my order cause I have a strong accent even though my daughter who speaks English repeated what i was saying yet they still didn't want to take my order. Horrible place to go. This was all done by a lady called Angela
JK
Jeremy King
Jan 23, 2026
1.0
This is the worst McDonald's ive ever been too. I come in here every day, if it wasnt next to my job id never go here. I order a large coffee and two pies every morning and it takes a minimum of 15-20 minutes to receive my order... find somewhere else to go unless you have alot of time to wait... definitely not fast food...
LL
Loving Life
Jan 20, 2026
1.0
My biggest problem was that I asked for no salt on my fries, and not only were they salted, but they were also cold and stale. I asked for no onions on my burger, and of course, there were onions on my burger. The problem was maybe they gave me the wrong order, or they didn't care enough to pay attention to the order that was requested.