McDonald's

3.4
2208 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8849 N 7th St, Phoenix, AZ
85020, United States

Hours

Reviews

3.4
2,208 reviews
5 stars
771
4 stars
420
3 stars
394
2 stars
167
1 star
456

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration.

Service Speed

Numerous reviews highlighted slow service times, particularly during busy hours.

Employee Attitude

Feedback varied on employee friendliness, with some praising staff while others reported rudeness and poor customer service.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others received cold or poorly prepared items.

Cleanliness

The restaurant's cleanliness was noted positively by some, but others reported unsanitary conditions.
  • SM
    Serena Montes
    Jan 4, 2026
    1.0
    I really don’t know what’s going on here but for a few months now the drinks and food have not been great. I literally just bought two large sweet teas and a large caramel frappe. The frappe was fine but the Sweet teas were not teas at all! They were just coffee with ice! Black coffee with ice. I really don’t know how that happened. But come on you guys double check beforehand!
  • DA
    Dahlia Alwandaoe
    Jan 3, 2026
    4.0
    When I go to the drive thru people are friendly and food is awesome and atmospher let's just say it stinks in there and the walls are sticky
  • NF
    Nejla Franco
    Dec 24, 2025
    1.0
    McDonald’s has the best fast food French Fries. Not today! The worst French fries I’ve ever had at any McDonald’s in my entire life! I asked for no salt, I got soggy & under cooked, limp fries. I used the drive thru, very busy with several cars ahead of me, because everything else was closed. No napkin in the bag. Not a good experience.
  • BC
    Brandon Coburn
    Dec 18, 2025
    1.0
    Made two mistakes on 1 order. Asked for a 6 piece nugget & got 4, then received 2 frys.
  • TS
    Theodore Smith
    Dec 6, 2025
    1.0
    You guys are crazy you got a lot of nerve charging $7 for a McGriddle that's insane especially when you can go to Burger King and get two egg ham cheese croissants for $5

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Phoenix, AZ?

McDonald's in Phoenix, AZ is open daily from 5:00 AM to 11:00 PM, with extended hours until 12:00 AM on Fridays and Saturdays.

When is McDonald's drive-thru service available?

The drive-thru is open daily from 5:00 AM to 11:00 PM, closing at midnight on Fridays and Saturdays.