Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,618 reviews
5 stars
891
4 stars
391
3 stars
409
2 stars
209
1 star
718
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with frequent complaints about missing items and poor presentation.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall operational efficiency, indicating a need for better training and oversight.
Customer Experience
Several patrons noted a lack of empathy and professionalism from employees, leading to a negative dining experience.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and poor maintenance.
- ESErnesto Sanchez5 days ago1.0Terrible service and it takes forever to get your food. Drive thru is worst.
- BLBri LNov 18, 20251.0What is wrong with this McDonald’s? This is the second time I’ve ordered a EGG McMuffin and only to get home and see they didn’t even put an egg on it?! Just cheese and ham? Once I thought it was a fluke, but twice? What a joke.
- DTDenis Del toroNov 8, 20251.0Horrible la chica trata en muy mala forma y no atiende el pedido en la ventanilla
- AAAnaOct 29, 20252.0I don't want to be mean but I eat here most of the time and lately I be getting food poisoning from the food. The service and people are great
- JSJ Noneya (Soverign)Oct 26, 20251.0This McDonald's is trying to scam people out of their Monopoly pieces we made our order which included a large Dr.Pepper which all large drinks are supposed to come with a gamepiece. When we got our order the drink was just a regular large drink cup with no gamepiece when my wife asked about it the girl told her it was only with nuggets at lunch so I pulled up the game information on my phone and it's every large drink not restricted to a time or specific order. So my wife goes back in to either get a gamepiece or return the drink for a refund, then the manager said oh they were just out of the drink cups with the gamepieces on it. Mind you they don't have a sign saying that anywhere, because if they had we just wouldn't have gotten it. So beware coming here it definitely seems like they could be scamming people to give game pieces to friends or they are to stupid to put up a sign saying they are out of something. Side note the first pick is the establishment the second is how I feel about them.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 8220 W Indian School Rd, Phoenix, AZ?
McDonald's is open daily from 5:00 AM to 4:00 AM the next day, offering extended service hours every day of the week.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7, and you can order via their delivery link or use same-day and no-contact delivery services.
Can I use the drive-thru service at this McDonald's, and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM until 4:00 AM the following day, providing convenient access almost around the clock.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa cards.
Are mobile ordering and mobile offers available at this McDonald's?
Yes, mobile ordering and mobile offers are available, and customers can download the McDonald's App for a convenient experience.
Where can I find the full menu for this McDonald's location?
The full menu is accessible online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What types of services are offered at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby public transportation options are available around this McDonald's location?
The Valley Metro-83rd Av & Indian School Rd bus station is nearby and can help customers reach McDonald's conveniently.
Are there any convenient gas stations near McDonald's where I can fuel my vehicle?
Yes, Sinclair Gas Station, Mobil, and Circle K gas stations are nearby, providing fuel and convenience store services which can be visited before or after your meal.
What local healthcare or pet services are near this McDonald's that I might want to visit?
Nearby you will find Alpine Animal Clinic for pet services and HonorHealth | FastMed Urgent Care for medical services, which can be convenient if you need health-related assistance during your visit to the area.