McDonald's

3.5
3064 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5050 W Indian School Road, Phoenix, AZ
85031, United States

Hours

Reviews

3.5
3,064 reviews
5 stars
1,157
4 stars
550
3 stars
510
2 stars
240
1 star
607

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or incorrect food items, leading to dissatisfaction.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, with some waiting over 30 minutes.

Customer Service

Several reviews highlighted rude or unhelpful staff interactions, contributing to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a need for improvement in order handling.
  • AM
    Anderson Moncada
    Jan 5, 2026
    5.0
    Todos modos gracias muy bueno
  • VT
    Victoria Tapia
    Jan 2, 2026
    5.0
    Everytime I come to this location I get served with hot food and Awsome customer service. I don't ever have a problem with this location. I give Kudos to the employees 🙌 they're always about business and very respectful. Keep up the good work 👏
  • IB
    Iliana Berumen
    Dec 29, 2025
    1.0
    Went during my lunch and was so disappointed. Everything we ordered was super cold. Will not recommend at all though r even think able it going back.
  • SS
    Shannon
    Dec 5, 2025
    3.0
    The drive thru cashier was impatient and didn't let me finish asking a question before answering leading to incorrect pricing in the end. The cashier at the window didn't know how to apply an in-app deal to the order.
  • EC
    Erik Castaneda
    Nov 29, 2025
    1.0
    This place is the worst place to get a simple food they have employees that could care less i went 2 times to see if maybe just the first time was just a bad luck experience but the second time I went it was still a bad experience they gave me cold and soggy chicken nuggets like if they just changed the oil from the fryer and dipped them in and out and rushed it so if I were yall I'd go get mcdonald's in a different location they got some employees that are just always mad at everything too I guess because they work in a chain and in a location like this area.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5050 W Indian School Road, Phoenix?

McDonald's at 5050 W Indian School Road in Phoenix is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7, including options like curbside pickup, same-day delivery, and no-contact delivery.