McDonald's

3.1
1285 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4750 E Warner Rd, Phoenix, AZ
85044, United States

Hours

Reviews

3.1
1,285 reviews
5 stars
366
4 stars
210
3 stars
219
2 stars
120
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders, regardless of the time of day or method of ordering.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile app orders.

Staff Attitude

Several customers experienced rude or unhelpful behavior from staff, contributing to a negative dining experience.

Food Quality

Customers frequently complained about cold or poorly prepared food, with some describing it as stale or unappetizing.

Management Issues

Reviews indicated a lack of effective management, with reports of disorganization and staff not being properly trained.
  • AK
    Aditya Kasnia
    Nov 16, 2025
    1.0
    This was the worst McDonald’s experience I have ever had. The staff here are unbelievably rude, careless, and completely unprofessional. Every single person working seemed irritated, disrespectful, and unwilling to do their job. It honestly felt like they were doing me a favor by simply taking my order. There was zero customer service, zero manners, and zero effort. The attitude from the employees was shocking — rolling eyes, ignoring customers, and acting like they just don’t care at all. If this is the team representing McDonald’s, it’s embarrassing for the entire brand. I’m honestly shocked that management allows this level of unprofessional behavior. This place needs serious retraining, or a complete change of staff. I will never come back, and I’d warn others to stay away unless they want to be treated with disrespect.
  • NK
    Nana Kk
    Nov 11, 2025
    1.0
    There’s no one in the parking lot or line but yet I have to pull over and it took them four minutes to take my order and then it took them seven minutes to bring me out my order I had to wait. The only reason I did is because I already swiped my card. Never coming back to this one again.
  • TM
    Tanea Miles
    Oct 25, 2025
    2.0
    Omg they take forever they have everyone park and still take 10-15 min and 10 cars behind me get all their food and I’m still sitting here all I ordered was a meal deal every time i come here it’s the same thing and they never have any cookies made and said their not going to make any smh it’s so annoying
  • KP
    kranthi p
    Oct 23, 2025
    1.0
    there prices higher then chicken-file but quality is 10%
  • AB
    Anthony Becraft
    Oct 14, 2025
    1.0
    Terrible service. Used the app to order $40 of food. After waiting 15 minutes for my food, and watching people in the drive thru (who arrived after me) get their food and leave, I go inside to check on my order. I get a "we're working on it", delivered with a smirk. I go back to my car and wait another five minutes. Still nothing. As I'm on my way in to cancel my order, the worker is coming out. No "Sorry for the wait", nothing. Never coming here again. Do not recommend

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4750 E Warner Rd, Phoenix?

McDonald's at 4750 E Warner Rd, Phoenix is open daily from 5:00 AM to 11:00 PM.

What hours is the drive-through service available at this McDonald's location?

The drive-through service is available daily from 5:00 AM to 11:00 PM.