Brand Certified
McDonald's
3.7(1353 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
4505 E Cactus Rd, Phoenix, AZ
85032, United States
Certified by McDonald's • Feb 22, 2026
(602) 996-1140
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.7
1,353 reviews
5 stars
573
4 stars
291
3 stars
203
2 stars
105
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor management.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers received fresh meals while others reported cold or stale food.
Cleanliness
Generally positive remarks about cleanliness, though some reviews noted dirty restrooms and dining areas.
Staffing Issues
Concerns about understaffing leading to long wait times and disorganized service.
- MSMatthew SmithFeb 9, 20261.0Bad bad service!!!
- JMJonathan MirabileFeb 1, 20261.0This McDonald's SUCKS. They took forever to get my $20 of food to the curbside delivery and I got it lukewarm-cold.
- NMNicole MontoyaJan 22, 20261.0I think her name was Desire but she was very rude! Because of her attitude I will not be coming back to this location
- MGMiranda GonzalesJan 22, 20264.0This was the second time I’ve come to this specific location & I must say compared to all other McDonalds this one is by far the best !! All the way down to the employees, service & over all cleanliness. Huge shoutout to Leo.
- ECErin CollinsDec 18, 20251.0This McDonald's needs to up their game on their customer service, food quality & getting the orders right. We got some bushy big headed girl not wearing a uniform with a smug arrogant attitude, making customers feel like they are inconveniencing her. This location also always has stale bread & can't seem to get your order right either. Go to the McDonald's on Greenway (they're great, so much better than this location!), Canes, In-N-Out burger where customers get treated like valued customers.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open every day from 5:00 AM to 11:00 PM.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru is available daily from 5:00 AM to 11:00 PM.
Can I order delivery from this McDonald's, and what are the delivery hours?
Delivery is available daily from 5:30 AM to 11:30 PM. You can order via their website or mobile app.
What pickup and delivery services are offered by this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is free Wi-Fi available at this McDonald's?
Yes, free Wi-Fi service is available for customers at this location.
How can I earn rewards or get mobile offers at this McDonald's?
Join MyMcDonald's Rewards to earn points for free food and access mobile offers through the McDonald's App.
Where is this McDonald's located?
It is located at 4505 E Cactus Rd, Phoenix, AZ 85032, USA.
Are there any stores nearby where I can shop for furniture after visiting McDonald's?
Yes, Mor Furniture For Less is nearby if you want to shop for furniture after your meal.
What other dining options are close to this McDonald's?
Nearby dining options include Olives Mediterranean Grill, Garbanzo Mediterranean Grill, Jersey Mike's Subs, Marie Callender's, and Hawaiian Bros Island Grill.
Are there any health or wellness centers near this McDonald's?
Yes, nearby health services include Visionworks (optometrist), AZ Chiropractic, Thinique Medical Weight Loss, and KidStrong Paradise Valley.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website