McDonald's

3.4
1840 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3130 E Broadway, Phoenix, AZ
85040, United States

Hours

Reviews

3.4
1,840 reviews
5 stars
689
4 stars
330
3 stars
301
2 stars
123
1 star
397

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with rude staff and long wait times being common complaints.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and overall order inaccuracy.

Food Quality

Customers frequently mentioned cold or poorly prepared food, with some even reporting health concerns.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff training and accountability.
  • KS
    Khmer STI
    Nov 18, 2025
    5.0
    Quick in & out, never had an issue with this location. Early morning pull ups
  • TJ
    Travis Johnson
    Nov 14, 2025
    2.0
    The Coke here always tastes off to me.
  • HH
    Handi Hernandez
    Nov 14, 2025
    1.0
    This McDonald’s has terrible overnight customer service Victor should get fired. I’ll never attempt to order from this McDonald’s ever again and I work down the street and will spread the word to my coworkers.
  • AB
    Annette Beadle
    Nov 8, 2025
    1.0
    McDonalds has become so gross they don't even use real beef. And it cost to much now days it's just not worth eating anymore. Quality has become very poor grade. Save your money and eat at sonic or in an out burger, cost the same and better beef.
  • DR
    darian Reynolds
    Oct 30, 2025
    1.0
    Worst McDonald’s I been too I came because it’s 24 hours but they wouldn’t serve me until 15 mins till breakfast cuz the system . The I was waiting for breakfast they got mad at me for waiting nine minutes in line Then they wanted to take my breakfast order but their menu wasn’t updated so I googled the menu. But they got frustrated and said they had to switch the worker for me then I ordered and it’s taken like 15 minutes last time I’m coming tbh.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3130 E Broadway, Phoenix?

McDonald's at 3130 E Broadway in Phoenix is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers 24/7 delivery services including curbside pickup, same-day delivery, and no-contact delivery.