McDonald's

3.5
1322 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3140 W Carefree Highway, Phoenix, AZ
85086, United States

Hours

Reviews

3.5
1,322 reviews
5 stars
507
4 stars
275
3 stars
196
2 stars
103
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

Many reviews mentioned poor food quality, including cold, overcooked, or incorrect items, leading to dissatisfaction.

Pricing Concerns

Several customers expressed frustration over high prices compared to other locations, feeling that the value for money was lacking.

Staff Performance

While some customers praised individual staff members for good service, there were numerous complaints about overall staff training and management.

Cleanliness

The restaurant was noted for being clean, which was appreciated by some customers.
  • CL
    Christi Lewis
    2 days ago
    1.0
    Stood there for a good while and finally got someone's attention. Just needed to use the bathroom and then was going to order a drink. Used bathroom and left. They are attached to a gas station and when I was walking out some guy stole something and ran out the door. Not a great area
  • RW
    Rae Wilson
    Dec 28, 2025
    1.0
    Shut the whole McDonald’s down and start over retrain all the employees ! It starts with management when managers are standing around doing nothing why wouldn’t staff follow the lead !
  • SM
    Shawn Miner
    Dec 24, 2025
    2.0
    Hey Mickey Ds when I ask for " no salt " on my fries its to get fresh ones. Youre not fooling anyone when you put them back in the grease for 30 seconds. They taste like crap. Also stop charging for 1 or 2 sauces. Youre in no danger of losing money.
  • JH
    Jade Haney
    Dec 17, 2025
    1.0
    I’m not sure why but this location is EXPENSIVE. Probably being in a rich part of town they can get away with it, but they lost my business. Nearly double the price of McDonald’s in Glendale. $11 for a breakfast combo and it’s only $7 or $6 at other locations.
  • SB
    Skibbidy Bop
    Dec 6, 2025
    1.0
    So tired of going inside thinking it’ll be faster because no other customers are in there, but then I end up waiting like 20+ minutes while a dozen cars get their orders in the drive thru.

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's at 3140 W Carefree Highway?

McDonald's is open from 4:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 5:00 AM to 11:00 PM.