Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, undercooked, or poorly prepared items.
Cleanliness
While some customers praised the cleanliness of the restaurant, others noted issues with the overall atmosphere and presence of homeless individuals.
Service Speed
Several reviews mentioned slow service, particularly during peak hours, leading to long wait times for orders.
AA
Areli Antezana
3 days ago
1.0
There is this rude Hispanic lady who works as manager in the afternoons who never wants to give me what I order on the app. She has closed the window in my face just to avoid confrontation when I ask for my missing items!! Management has to do better at this location, several people from my job have stopped going to this location because of the same annoying manager.
1B
1994 Baby
3 days ago
1.0
Sthefania the manager is very rude and unhelpful I gave her my code from the app and it took my points but she said it didnt go.thru and theres nothing she can do the app has nothing to do with them and is very rude so I loose out on my points and didnt get my item she stated that the app has been having issues all day today.So I don't know why they would even ask if I was gonna use a code , they should just tell people that it was down instead of having people waste their points for nothing she does not deserve her position and should give demoted to a regular employee has no traits of being a assistant manager nor a manager
WM
Wesley Mccorkendale
Nov 18, 2025
5.0
Had a good experience, everyone was busy at this location respectful polite. Everything was clean food was hot playground was clean as well my daughter had on the playset as well little computer games for the kiddos too
MP
Marty Perkins
Nov 8, 2025
4.0
They take ebt but for some reason the evening shift won't take it. Regular employees think because they don't know how to do it that means they don't take ebt. Kinda annoying but the manager usually steps in to process my payment. 9/10 they're friendly about it. 1/10 they make a fuss, but still process my payment. Food and drinks are what you expect. I like they're to go bags for drinks.
RB
Rubí Bernardino
Oct 24, 2025
1.0
I’ve had several issues at this location with missing sauces from my orders, even though I request them through the app. When I asked the manager about it, she was rude and said sauces cost extra, but the app doesn’t show any charges. This isn’t the first time she’s been unpleasant or unwilling to help. I don’t have any problem with the food — it’s always fine — but the customer service, especially from the manager, really needs improvement. It’s disappointing because this McDonald’s is closest to my job, but I no longer feel comfortable going back.
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer delivery service?
Yes, they offer delivery with hours varying by day, generally from 5:00 AM to 10:00 PM, with extended hours on weekends.
Is there a drive-through option available at this McDonald's?
Yes, the drive-through is open daily from 5:00 AM to 11:00 PM.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order online or use a mobile app for McDonald's food?
Yes, you can order online using the McDonald's App available on iOS and Android, or order at https://mcdonalds.smart.link/mjuu1ggdi.
What special services are available at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Which nearby donut shops can I visit around this McDonald's?
Nearby donut shops include Krispy Kreme and Dunkin Donuts; you might enjoy grabbing coffee and donuts from them before or after your meal at McDonald's.
Are there any nearby banking services close to McDonald's for convenience?
Yes, First Convenience Bank and Chase are nearby, convenient for handling banking or ATM needs around your visit.
What nearby grocery stores are close to this McDonald's?
Nearby grocery stores include Ranch Market, Los Altos Ranch Market, and Phoenix Ranch Market, useful if you're planning shopping along with dining.
Which nearby restaurants could I visit for variety close to this McDonald's?
For other dining options nearby, you can try Wingstop for chicken or Little Caesars Pizza for pizza, both fast-food options close to McDonald's.