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McDonald's

3.0
(100 reviews)

Business Details

3207 W Indian School, Phoenix, AZ
85017, United States
(602) 234-1458
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3207 W Indian School, Phoenix, AZ
85017, United States

Hours

Reviews

3.0
100 reviews
5 stars
34
4 stars
12
3 stars
11
2 stars
5
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and unhelpfulness.

Food Quality

Several customers complained about cold, poorly prepared food and incorrect orders, while a few praised the food quality.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, especially the play area.

Service Speed

Many reviews mentioned slow service, particularly during peak hours, with long wait times for orders.

Pricing

Customers expressed concerns about rising prices and perceived value, with some noting that portion sizes have decreased.
  • JD
    Jose Raul Gutierrez diaz
    2 days ago
    5.0
    Excelente servicio y ricos productos
  • JG
    Jasmyn Guy
    Feb 17, 2026
    5.0
    I am going to try all their coffee choices 😁
  • IF
    Itzel Fierro
    Feb 6, 2026
    1.0
    Miguel at this location gave me the worse customer service I have experienced in my life, I did a mobile order. Parked on 3, ordered the Big Mac bundle! When I tell you, this grown man demanding my receipt. I tell him what items I am missing from my order. I had no idea how to show him a receipt because it was an online order When I finally have the receipt and gather my composure I was in tears. He didn’t accept my receipt after demanding it. Why I was treated like that. I will never know. Avoid this manger at all cost, go to other Macdonalds.. I was told this was a one time behavior from MIGUEL I refuse to believe this was the first time Although the person I spoke to was apologetic, no amount of gaslighting will make me believe Miguel has only treated me like that! I could never eat a Big Mac again, I’ll always think of the time I was humiliated and left in tears
  • ML
    Matthew Lyben
    Jan 30, 2026
    4.0
    Service was fast, food was fresh and hot.
  • SS
    Susie Stone
    Jan 14, 2026
    1.0
    I pulled in at 11 pm asked for 2 simple burgers waited for 20 minutes before the lady said the grill was barley heating up first off why was it off you guys still had a full hour of being open!?! and said she could give 2 spicy McChickens and nuggets because I would have to wait 15 more minutes for the burgers and when I got the food it was cold and hard worst service ever!! 😡😡😡

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer delivery service?

Yes, they offer delivery with hours varying by day, generally from 5:00 AM to 10:00 PM, with extended hours on weekends.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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