Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,976 reviews
5 stars
1,197
4 stars
612
3 stars
492
2 stars
228
1 star
447
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, particularly during night shifts, leading to negative experiences.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.
Food Temperature
Several customers complained about receiving cold food, particularly fries, which detracted from their overall satisfaction.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were criticized for being slow and inattentive, especially during busy times.
Cleanliness
The restaurant was noted for being clean and well-maintained, which was appreciated by several customers.
- RBRichard Hooper (BigRich)2 days ago1.0This is my local McDonald’s and I received the worst service. My order wasn’t right and the manager in a red morrone shirt had a snobby attitude. She fixed my order with an attitude and the way she belittled the young teenager was unprofessional. These teens are being scolded instead of coached that is not good management. This needs to be addressed promptly
- CJChong Joo6 days ago1.0I wonder how they can be so rude. I've been many different McDonald's, but I've never encountered such rude employees. I've been here three times, and I've never encountered a friendly employees. I guess they provide special training on how to be more rude to customers.
- AHAlana Hillman-RodisNov 9, 20255.0Best customer service I've ever received at a McDonald's. I came through the drive through ordering food for 13 people. There was a miscommunication, causing Frances' phenomenal team to have to remake ALL of the drinks. I thought I was going to be stuck there indefinitely because of the long line of cars. Instead, Frances, Ann, Fabiola, Natalie, and Ximena had my gigantic order 100% corrected and me on my way within just a few minutes. I am SO impressed, ladies! After a day of moving, your kindness and teamwork meant the world to me. Truly, THANK YOU.
- IBIgnacio Vargas BernalOct 19, 20253.0Las papas fritas estaban frias
- SMS. MahaOct 18, 20255.0Service was fast.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 4:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the drive-thru hours at this McDonald's?
The drive-thru is open daily from 4:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I get delivery from this McDonald's? If so, when?
Yes, delivery is available daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, with extended hours until 3:59 AM on Friday and Saturday.
What types of ordering and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery including same-day and no-contact delivery, as well as drive-thru service and mobile ordering through the McDonald's app.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food ahead of time from this McDonald's?
You can order ahead using the McDonald's app available on Apple App Store or Google Play, or through their online ordering links provided for quick access.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru available for customer convenience.
What nearby convenience stores are close to this McDonald's?
Nearby convenience stores include 7-Eleven and Circle K, which could be useful for quick stops before or after your meal.
Are there other food options near this McDonald's at 3501 W Bethany Home Rd?
Yes, nearby food options include Teana Boba Cafe for smoothies and coffee, Obrian’s pub, Domino’s Pizza, Filiberto's Mexican Food, and Addis Ababa Restaurant and Cafe.
What services or places near this McDonald's can help if I need automotive care?
Nearby automotive services include Quick Quack Car Wash, Take 5 Oil Change, O'Reilly Auto Parts, Just Brakes, 24 Hour Tire Shop & Auto Maintenance, Arizona Auto Wash, and Scotty N Automotive.