Brand Certified
McDonald's
3.6(3012 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3501 W Bethany Home Rd, Phoenix, AZ
85019, United States
Certified by McDonald's • Feb 22, 2026
(602) 242-1323
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
3,012 reviews
5 stars
1,205
4 stars
617
3 stars
494
2 stars
230
1 star
458
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing issues with order accuracy and management's attitude.
Order Accuracy
A significant number of customers reported frequent mistakes with their orders, including missing items and incorrect food.
Service Speed
Many customers expressed frustration with slow service, particularly during busy hours, leading to long wait times.
Food Quality
Several reviews mentioned receiving cold or poorly prepared food, contributing to a negative dining experience.
- DVDaniel Valdez6 days ago1.0They tell you to order on the screens to expedite service but if you order at the counter, your food comes out faster for some reason.
- KMKeilys MonteroFeb 11, 20261.0Mala atención los empleados y la comida mala
- VFVictoria FischerFeb 1, 20261.0Always at night the workers lax! They do horrible no fry’s, The drinks have no ice and not filled. Something needs to be done about this location. MANAGEMENT IS BAD!!!!!!!!!!
- BMBIG MacFeb 1, 20261.0This is probably one of the worst McDonald's in the valley. Orders never right they always leave out nuggets from the value meals and cold food consistently. I Ordered the other day had to waite 15 min in lobby while my bag of food was sitting on prep station in back and when I finally received they left out nuggets again and my quarter pounder. Everytime I order from here food sucks. I go to the one across street at Walmart always on point and quick service. Only reason I ordered from here was by accident thought walmart location was set up for pick up but phone swapped it to this location. Also drive thru lines always backed up and have people sitting for a long time. I Personally hate this McDonald's it truly is the worst.
- CCCorrales CarolJan 21, 20261.0This place is a joke they mess the orders up and can’t get anything right in the last 5 min I am mess up order number 5 do better McDonald’s
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 4:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the drive-thru hours at this McDonald's?
The drive-thru is open daily from 4:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I get delivery from this McDonald's? If so, when?
Yes, delivery is available daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, with extended hours until 3:59 AM on Friday and Saturday.
What types of ordering and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery including same-day and no-contact delivery, as well as drive-thru service and mobile ordering through the McDonald's app.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food ahead of time from this McDonald's?
You can order ahead using the McDonald's app available on Apple App Store or Google Play, or through their online ordering links provided for quick access.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru available for customer convenience.
What nearby convenience stores are close to this McDonald's?
Nearby convenience stores include 7-Eleven and Circle K, which could be useful for quick stops before or after your meal.
Are there other food options near this McDonald's at 3501 W Bethany Home Rd?
Yes, nearby food options include Teana Boba Cafe for smoothies and coffee, Obrian’s pub, Domino’s Pizza, Filiberto's Mexican Food, and Addis Ababa Restaurant and Cafe.
What services or places near this McDonald's can help if I need automotive care?
Nearby automotive services include Quick Quack Car Wash, Take 5 Oil Change, O'Reilly Auto Parts, Just Brakes, 24 Hour Tire Shop & Auto Maintenance, Arizona Auto Wash, and Scotty N Automotive.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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