Brand Certified
McDonald's
3.2(2683 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3434 W Union Hills, Phoenix, AZ
85027, United States
Certified by McDonald's • Feb 22, 2026
(623) 581-9800
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.2
2,683 reviews
5 stars
844
4 stars
483
3 stars
452
2 stars
226
1 star
678
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with frequent complaints about incorrect items and poor preparation.
Management Issues
Customers expressed dissatisfaction with management's responsiveness and professionalism, citing a lack of accountability and poor communication.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unkempt dining areas.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer care.
- JHJames Heller1 day ago1.0NOT💥24/7 Last 4 visits at 4am For Coffee I am told they are closed because short staffed?? Been coming here 20 + years!! Jack in the Box 24/7 isn't closed because short staffed.
- RBRichard BurstowFeb 17, 20265.0I really enjoyed the burger fries and drink. My son enjoyed it Happy Meal
- ATAutumn ThomasJan 30, 20261.0Staff was really rude in drive thru. The young man that took my order slammed the window in my face mumbled something under his breath. The girl that gave me my food instead of here you go push the bag into my hand know how are you no thank you no see you later rude at both ends
- AKAndrew KarbeJan 28, 20261.0Worst place I asked them for the big Mac bundle with mayonnaise on it. They just threw mayonnaise in the bag when I drove up to the Window. The guy was too worried about the football game that was on then to deal with me went home. Tried to eat the food noticed that it was wrong. I went back the next day and they asked me for a receipt and I said I don’t have a receipt. They never gave me one. They said well they can’t do nothing without a receipt so I drove through the drive-through again and order the same meal and I asked for the receipt. They said they don’t give out the receipt at night.
- TOthomas odenkirkJan 25, 20261.0You guys need to start prioritizing doordashers. Everytime I pick up from here I’m waiting 10 minutes past expected pick up time. It’s because this places constantly passes on dash orders. I’ve seen so many arguments between management and dashers at this location.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3434 W Union Hills, Phoenix?
McDonald's is open 24 hours every day of the week.
Is McDonald's open for delivery and curbside pickup?
Yes, McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Can I use drive-thru at this McDonald's location any time?
Yes, the drive-thru is open 24/7 every day.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I view the menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does McDonald's have a rewards program?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food.
How can I order McDonald's food online from this location?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi or through the McDonald's app available on iOS and Android.
Are there nearby entertainment options close to McDonald's?
Yes, the F and R Union Hills Center I shopping center and cinema as well as Breakthrough Smash Room for amusement are nearby.
Where can I go for automotive services near McDonald's?
Fletcher's Tire And Auto, Firestone Complete Auto Care, and O'Reilly Auto Parts are nearby for your automotive repair and parts needs.
What nearby places can I visit for beauty and wellness services near McDonald's?
You can visit J Beauty hair and beauty salon, Moonlight Serenity Massage, and King Nails nail salon close to McDonald's.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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