Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, including poor communication and lack of accountability.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Speed of Service
Customers consistently complained about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including cold or poorly prepared items.
Cleanliness
While some customers appreciated the cleanliness of the location, others noted that the lobby could be messy and needed attention.
AM
Aaron Monson
3 days ago
4.0
Decent McDonalds. I am sure it happens but I have never been told by this one that the ice cream machine is broken so it has that going for it.
SE
Sabrina Enriquez
Nov 13, 2025
1.0
I work with Uber eats, I was picking up an order and the manager that worked 11-13-25 at night about 9:30pm was very disrespectful didn't even care to ask if I needed help, knowing I was picking up an Uber eats order luckily until I spoke up! this is very unprofessional especially if your running a crew, and your the MANAGER! GET IT TOGETHER.
GW
gabby werft
Oct 31, 2025
1.0
Always missing item. Only store that doesn't pick up the phone. Bad customer service
RG
ReyRey Garcia
Oct 23, 2025
1.0
Very upset with this location. I will never support there business. I bought 2 meals, for me and my daughter. Her meal was a chicken sandwich, when I asked for 1 barbecue sauce they said NO because it was not a chicken nugget meal. I was not asking for 2 or 3. Only 1 so she can put it on her sandwich. I asked to speak to a store manager and he said "that it's policy and can only give sauce to chicken nugget orders. My meals were almost 30.00 and I could not get 1 BBQ sauce. Never again will I support there business.
RM
Ronald McDonald
Oct 7, 2025
1.0
I just wanted to say the employees at this location do not know what they are doing, I get it it’s a beginner job but as customer and someone that works in food and beverage they need to be trained better. There’s always an issue here. I ordered almost $30 worth of food and asked for a couple sauce packets and they said they have to charge me and can only give me one on the house. I get it if I order like a burger and fries but 4 to 5 meals worth and you can’t give me some sauce packets! The employees that worked around 5pm on Monday the 6th should not work there. Very unprofessional when talking to me, if it’s company code it’s company code but don’t be disrespectful when talking to me. McDonald’s makes millions, so if a customer wants a couple packets give them a couple packets and stop trying to charge for everything. Next thing you know I’m gonna be charged for parking in there lot!