McDonald's

Reviews

• GS

  Grant Schreyer

  1 day ago
  5.0
  Maya and Evan were fantastic! They made my late night snack sesh worth the 25 min drive out. I’ve always been a big fan of McDonald’s and now I’m an even bigger fan. I will be coming back here as much as I can just to see them! I don’t even like getting food out that much, but because they made my experience so good, I have to come back! Thank you Maya and Evan for a great time at Mcdonlads!
• JS

  Jay Santos

  3 days ago
  1.0
  I was having to kill some time on January 5th 2026 at night for my flight out of PHX airport so me, my wife and my 2 granddaughters, 9 and 12 decided to go get some Mcds to chill, it's their favorite day food. It was still to early to check our luggage, when we got to the location it was super sketchy and parking lot was dirty, trash all over. We went inside after getting pass the homeless group of 5 or 6 right in front of side door. Once inside the restaurant itself, it was dirty, tables not wiped down, kiosks for ordering were disgusting and sticky and trash cans were full and floors looked like they hadnt seen a mop in a week. After ordering i only got part of my order (dine in) when i went to front counter i waited and waited and waited to be acknowledged finally i had to call someone out loud, i was missing a large caramel machiatto iced coffee. I waited probably 10-15 minutes for it. In the meantime my wife went to go take our granddaughters to restroom to find a lady with all her belongings spread all over the floor of the stall and she was on the floor as well, the stall closest to the wall (right side as soon as you go in) i was watching from counter while i waited for my iced coffee. She already didnt want to go in to restroom but my granddaughter was saying she had to go, so when my wife went into next stall right next to whoever was in the next one over on the floor, first thing she saw was a used syringe with blood on it on the floor between the stalls, we assumed someone was shooting up. She turned around and walked out and let manager know (older lady with glasses, she looked white but she spoke spanish) my wife told her what she saw in restroom and manager and another black lady walked in restroom, called the lady by her name and told her to pick up her belongings and leave but very politely. It took a good 15 minutes for the lady to exit the restroom and then just hanged in lobby with a couple other ladies that looked also like druggies. After a while they stepped outside to meet up with some other sketchy looking ppl before they finally all left, a good ½ hr. We did not feel safe at all the whole time, even my granddaughters didn't want to play in the playplace because they said it was dirty and smelled like spoiled diapers. We were disappointed the manager didn't call the cops but i guess that's a frequent thing at that location being that the manager called the lady by her name and asked her to politely leave. Smh this is the location of 3340 E. Thomas its about 10-12 minutes from the airport.
• NS

  N S

  Dec 24, 2025
  1.0
  I ordered a Sausage Egg McMuffin this morning and found eggshells in my food, which is completely unacceptable. To make it worse, I couldn’t take it back because I had to be at work, so I was stuck with unsafe food and wasted money. This is a serious quality control issue, and raises concerns about cleanliness and staff training.
• SB

  Sean Brown

  Dec 23, 2025
  3.0
  The atmosphere seemed great, but the service flow was nonexistent. I stood at the bar for a significant amount of time without so much as a 'be right with you.' I ended up taking my business to a spot that was more attentive to their guests.
• EG

  Erick Garcia

  Dec 12, 2025
  2.0
  This is a dirty McDonald's, the play area for the kis is dirty looks like they don't wipe down the tables, or the floor, then u have homeless right outside the playarea entrance like they just waiting for a kid to run out to get snatched up, they have Nats and flies just flying all over the food, the burger that I got was raw, as well as my grilfriends burger had to get it redone, u got homeless on the outside and homeless on the inside, feels super uncomfortable, surprisingly the staff is awesome, I think the issues is really on management or corporate, they have to do better with the homeless population, either service them n get them off the property as soon as they done ordering, would like to actually bring my kids here to enjoy their meals not have to stand by the doors trying to stop a homeless from taking one of them, sad situation,

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