McDonald's

3.3
3401 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2611 N 75th Ave, Phoenix, AZ
85035, United States

Hours

Reviews

3.3
3,401 reviews
5 stars
1,175
4 stars
559
3 stars
543
2 stars
283
1 star
841

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, often exceeding 20-30 minutes, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incomplete or incorrect orders, including missing items and wrong food.

Staff Attitude

Numerous customers experienced rude or indifferent service from staff, with some noting a lack of professionalism and poor customer engagement.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty areas and flies.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their helpfulness and positive attitudes.
  • JY
    Jeff Yearian
    Jan 5, 2026
    1.0
    9 employees behind the counter but it seems they didn't have time for them to take my order saying they were too busy and motion Me over to the kiosk . Double cheeseburger was fair night have been setting under the heat lamp for too long.
  • MA
    Marykendal Acosta
    Dec 31, 2025
    1.0
    I've been sitting in this drive thru for 15 min and we have not moved... this is a CRAZY line SMH **UPDATE** over 30 min and they had the audacity to tell me to cancel my order at the WINDOW because they dont have the items
  • DF
    Dallanery FL
    Dec 30, 2025
    1.0
    I had a very bad experience in this store, I went in with my electric scooter and order in the kiosk, when I finished ordering and paying I moved my scooter from the door to one of the tables next to the front desk, just so I can wait for my food, the guy from the front desk straight yelled at me and told me I had to get my scooter out, have in mind this area is kinda weird, I was not going to leave it outside, also there is no parking to lock bikes… he yelled at me multiple times to get my scooter out.
  • EM
    emely martinez
    Dec 30, 2025
    1.0
    EVERY TIME I door dash from here there’s no sauces in the bag. EVERY TIME. If I paid for them, WHERE ARE THEY?! It’s actually so annoying. It’s not that hard to put it in the bag. And let me just add: I wanted 4 ranch. I hate BBQ.
  • YM
    Yaridia Melero
    Dec 23, 2025
    1.0
    Worst McDonald's, always having us park just for a mcdouble and some fries. Sometimes we even wait 10 minute's just for my order. Service sucks the employees always playing around with the management.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's have a drive-thru service and what are its hours?

Yes, it has a drive-thru open 24/7, every day of the week.