McDonald's

Reviews

• CP

  Christal Padilla

  1 day ago
  1.0
  Morning manager was screaming in a very degrading way to employees this morning. Got my order wrong and had us wait 30 mins. When the order was still incorrect she accused me of trying to get more food than I payed for. She is disrespectful to everyone and needs to be reprimanded especially how she talks to employees. McDonald's should be ashamed of her representation of the company.
• KC

  Kevin Cray

  Jan 2, 2026
  1.0
  This McDonald’s location is hands down one of the worst I’ve consistently dealt with, and that’s saying a lot. I understand it’s fast food and I’m not expecting “five star service”, but that does not excuse the consistently shitty customer service every single time I come here. Whether I’m eating inside with my kids or going through the drive thru, the experience is almost always frustrating. Every visit feels like they’re severely short staffed or, worse, like none of the cashiers actually want to help anyone. Getting something as simple as a drink refill takes an absurd amount of time NO EXAGGERATION , around 10 minutes nearly every time. Removing the self serve drink machines from the lobby was the worst decision they could’ve made for this location. Now customers are forced to wait around just to get a refill, and half the time employees look annoyed that you even asked and sadly it’s not just me, I’ve waited along other customers who have also complained to each other as well all wait for whatever the issue is. To make matters worse, when food is brought out to the table, something is almost always missing. A sauce, fries, or even an entire item will be left out, forcing me to get back up and wait again just to correct their mistake. Asking for something simple like a dipping sauce turns into another long wait. I know a lot of the staff appears to be high schoolers or young adults, but that shouldn’t be an excuse for poor service and lack of attention. I’m not rude, and I’m not someone who complains often, but after multiple visits over the past three months, I’m honestly fed up. I keep coming back because it’s the closest McDonald’s and my kids enjoy the play area, but at this point, big changes need to happen. This location desperately needs better management, staffing, and accountability.
• WG

  Winter Garcia

  Dec 29, 2025
  1.0
  These workers are horrible. They wouldn’t take my bills so I had to go get change but at that point I just went to jack in the box across the street and had no issues there. Tried to call to cancel food but they ignore the phone. I wasn’t the only one with issues either. There were two people who I watched pay that they were trying to convince them that they hadn’t paid. I’ve been here before and they constantly get orders wrong, send out cold food, or just ignore customers trying to get their attention.
• AL

  Avi Levi

  Dec 20, 2025
  1.0
  Complaint Regarding Threatening Behavior at McDonald’s Drive-Thru I am filing a formal complaint about a very disturbing and unacceptable experience at a McDonald’s drive-thru location. On the day of my visit, two employees—one male and one female—working the drive-thru skipped me in line and took other customers’ orders ahead of mine. When I politely asked for my order to be corrected, the situation escalated instead of being handled professionally. A young manager became involved, and during this interaction I was threatened and told that they would shoot me. This statement made me fear for my safety and is completely unacceptable under any circumstances. No customer should ever be threatened, intimidated, or treated with hostility—especially over a simple order correction. This behavior violates basic standards of customer service and safety and should be addressed immediately. I am requesting that this incident be fully investigated and that appropriate action be taken. I also expect confirmation that steps will be taken to ensure this does not happen to anyone else. This experience was frightening and has caused me to lose trust in this location.
• NS

  Nena Sotelo

  Dec 19, 2025
  1.0
  I could not get the order that I wanted at this location. Very unfortunate, and disappointing and just a waste of time. We cherish every minute and every hour us working hard parents are able to have with our kids. Unfortunately for my daughter the only meal she likes is not available at this location. A simple Hot and Spicy Sandwich meal with Large Fries and a Large Sprite. I talked to the manager and she said it is not available at this specific location. We should just go back to Burger King. They make the order the way you like it and they cater to their customers. McDonald's, no wonder why your lines are shorter and every one is going to other places after the food poisoning incident that hospitalized a lot of people, a while back In summary NEVER COMING TO THIS LOCATION EVER AGAIN THANK YOU, but no thanks I'll take my money and business somewhere else. Sad but not Sad

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