McDonald's

3.3
2530 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2225 W Deer Valley Rd, Phoenix, AZ
85027, United States

Hours

Reviews

3.3
2,530 reviews
5 stars
862
4 stars
451
3 stars
412
2 stars
223
1 star
582

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some praised individual employees while others reported rude and unprofessional behavior from management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Reports of stale, cold, or poorly prepared food, with some customers experiencing food safety issues.

Speed of Service

Consistently noted as slow, with many customers expressing dissatisfaction with long wait times.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and kitchen.
  • MB
    Melissa Bryant
    Jan 4, 2026
    1.0
    Despite always having to park and wait nothing is ever fresh here. Do better.
  • SG
    Satch Gonzales
    Jan 3, 2026
    2.0
    sausage mcmuffin was small, dry and bad. coffee was actually pretty good. the store is somewhat clean and decorated for christmas its a couple days after new years. this could have been a three or four star review BUT it was over $4 for my two tiny items that is sad pricing. seems understaffed they seem overwelmed for the very few customers. i may come back for a cup of coffee but that would be it fix your pricing and staff level and it could be so much better. mcd's used to he kid friendly with a playground or play area but not this one
  • MM
    Mom1
    Dec 28, 2025
    5.0
    Been to this McDonald’s twice now and was Served by Che, I do believe that’s how you spell it. The young man had a smile on his face every single time I was there. It’s good to have pleasant people when you are being served.
  • EM
    Elika Marten
    Dec 12, 2025
    2.0
    My friend said it was THE most greasy burger she had ever gotten from a fast food restaurant. I would agree the burger was extremly greasy. Like made my lips greasy, made my forehead greasy, and I only ate it for the mustard and the pickles. Drive threw has two separate lines, I parked and went inside because there was a total of like 20 cars in the drive threw lines. Inside i had to use a huge touch screen monitor to place my order that lagged a lot. The monitor screen printed my receipt and then I had to walk to register to pay. Bathrooms have locks on them, making you have to wait for an employee to use a remote to open them. I mean my entire experience was greasy and gross. Circle K is across the street. Subway is kiddie corner. Copper State Recycling is extremly close. Right off the I17. I do not plan on returning. I paid total of $7 or $8. I got three double cheeseburgers and a mkchicken.
  • AN
    a n
    Dec 9, 2025
    2.0
    One of the most unwilling McDonalds to check what number toy they have for the happy meal. Why run a nationwide campaign to draw customers in with Disney toys when you are going to turn them off by your attitude and making customers feel like a hassle trying to collect these toys. It takes like 30 sec to check the back of the box to know what toy you have. I’ve driven past multiple mcd to get to ones that have the toy I need, a good way to lose business

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's located at 2225 W Deer Valley Rd?

The McDonald's at 2225 W Deer Valley Rd operates daily with hours generally from 4:00 AM to 11:00 PM Monday through Thursday, 24 hours on Friday and Saturday, and from 5:00 AM to 11:00 PM on Sunday.

Does this McDonald's offer drive-thru service and what are the hours?

Yes, this McDonald's has a drive-thru open daily from 4:00 AM to 1:00 AM the following day.