Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,836 reviews
5 stars
589
4 stars
290
3 stars
299
2 stars
172
1 star
486
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several customers noted that the establishment was dirty and poorly maintained.
Pricing
Customers expressed dissatisfaction with rising prices and perceived poor value for money.
Management Issues
Reviews indicated problems with management, including unprofessional behavior and lack of effective oversight.
- BWBrandon wirz2 days ago1.0Waited over an hour to get food. Finally had to give up and accept losing the money we paid. This place is a joke.
- PBPenny BurkholderNov 12, 20254.0Hot fresh food , friendly service
- PBPeyton BlackmarNov 9, 20251.0This the slowest McDonald’s ever, one car in front at the drive thru and nobody inside. 25 minute wait. Come on now everytime it’s like this too. Driving further from now on
- MMMerlene MontoyaNov 7, 20255.0McDonald's is ... You know McDonald's!! drive thru staff are always friendly.
- ABAshley BeltranNov 2, 20251.0Absolutely disgusting. My kids were drinking this. I literally thought this was ICE. Whole time it’s plastic. Do better. Whoever did this NEEDS to be FIRED! There’s no reason there should be plastic in a drink. Absolutely no reason. I will be reporting this to higher up.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2427 W Thomas Rd, Phoenix?
McDonald's is open daily from 5:00 AM to 11:00 PM except on Sunday when it closes at 11:00 PM.
Does this McDonald's location offer drive-thru service and what hours is it available?
Yes, it offers drive-thru service from 5:00 AM to 11:00 PM every day.
Can I order McDonald's delivery online and what are the delivery hours?
You can order delivery online through their website https://mcdonalds.order.online/business/-5579. Delivery is available daily from 5:00 AM to 10:00 PM, except Fridays and Saturdays when it extends to 11:00 PM.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location support mobile and curbside pickup services?
Yes, it supports curbside pickup, delivery (including same day delivery), and no contact delivery services.
Where can I download the McDonald's mobile app to place orders?
You can download the McDonald's app from the Apple App Store or Google Play Store using these links: iOS https://apps.apple.com/us/app/mcdonalds/id922103212 and Android https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
Is there a gas station nearby where I can fuel my car before or after visiting McDonald's?
Yes, nearby you have Chevron Phoenix, Chevron Station Phoenix, and Circle K which provide gasoline and convenience store services.
Are there other fast food restaurant options close to this McDonald's?
Yes, within the vicinity are Taco Bell and Arby's for additional fast food choices.
What coffee shops are near McDonald's where I can grab a drink?
Nearby coffee spots include Dunkin' and Starbucks, both offering coffee, donuts, and snacks.
Is there accommodation near McDonald's if I'm visiting the area?
Yes, La Quinta Inn, Phoenix Midtown, and Vacation Inn are hotels located nearby for your lodging needs.