Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,913 reviews
5 stars
1,020
4 stars
541
3 stars
520
2 stars
251
1 star
581
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely long wait times, often exceeding 30 minutes for orders, leading to frustration.
Customer Service
While some staff members received praise for their helpfulness, many reviews highlighted rude and inattentive behavior from employees.
Order Accuracy
Multiple customers experienced issues with incorrect orders, missing items, and food quality, indicating a lack of attention to detail.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the freshness of fries and overall meal quality.
Management Issues
Feedback indicated problems with management, including poor handling of customer complaints and lack of effective communication.
- CCChris Castro2 days ago1.0I ordered a medium fry and they gave me cold fries that barely had anything in it. Every time I go in there they have messed up the orders and are very unprofessional when handling issues with orders as they are all standing around talking in the back
- ACAlixzandra CollazoNov 16, 20251.0don’t try to doordash at night or get food at night idk what’s the point of being open late if you aren’t prepared enough to have the stuff for the hours your employees work. just straight common sense. and on top of that i now have to wait 5-7 business for $26 just cuz i tried to place an order through doordash with you guys. and i don’t wanna hear that i could try the app because the app just said “delivered by DoorDash” this is pathetic.
- JTJohn R. TellezNov 16, 20252.0This is the McDonald's with the ever shrinking icecream cones. I got my last one Saturday night 11-15-25. Save your money and go to QT across the street.
- DCDaniel CashNov 15, 20251.0I only ordered 3 things, all were bad. Coke had almost no ice . Frys were soggy. Plain McDouble had onions on it. Would have went back if I wasn't already back on the highway. Ended up in the garbage.
- SMShanice MNov 1, 20251.0LAST TIME IM GOING HERE I PLAYED A ORDER QNS COKE AT 1040AM TO PICK IT UP AND THEY SAID THEY CANCELED IT. I HAD 2 ORDERS THEYRE RUDE THE MAN AT THE WINDOW ACTING SMART , I SAID "YOU DONT MAKE IT AND BAG IT FOR PICK UP ORDERS?" AND HE SAID "WELL DO YOU WANT COLD FOOD WAITING FOR TEN MINS" HES SO STUPID ITS CALLED A MICROWAVE ONLY 10MIN AFTER BREAKFAST AND THEY CANCELED IT I HATE THIS PLACE DONT COME HERE!!! CALLING CORPATE BECAUSE EVERYTIME I COME HERE THEYRE RUDE AND HORRIBKE SERVICE
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2845 W Thunderbird, Phoenix?
The restaurant is open Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 4:00 AM.
Does this McDonald's location offer delivery services?
Yes, delivery is available with hours varying by day, generally from early morning to late night or early morning on weekends.
Can I order food using a mobile app for this McDonald's?
Yes, you can order using the McDonald’s app available on both iOS and Android platforms.
Is there a drive-thru available and what are its hours?
Yes, a drive-thru is available from 5:00 AM to midnight Monday through Thursday and Sunday, and until 4:00 AM on Friday and Saturday.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What food and dining categories does this McDonald's belong to?
This location serves as a fast food restaurant, breakfast restaurant, coffee shop, burger joint, sandwich restaurant, and offers frozen yogurt and ice cream.
What services can I expect at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby entertainment options are available around this McDonald’s?
You can visit AMF Deer Valley Lanes for bowling and the House of Screams & Wicked Dreams for a haunted house experience.
Are there any nearby grocery or convenience stores near this McDonald’s?
Yes, QuikTrip is a nearby gas station and convenience store where you can easily stop by before or after your meal.
Which health and wellness places are close to this McDonald's?
Nearby you will find YiLo Superstore, a pharmacy and cannabis clinic, Anytime Fitness gym, and Spa-Tastic Hair & Nails spa and wellness center.