Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the quality of their meals.
Staff Attitude
There were numerous complaints about staff being rude or unhelpful, contributing to a negative dining experience.
Operational Issues
Customers noted issues with order accuracy and delays, particularly during busy hours or when using delivery services.
FD
Fullmetal Deku
2 days ago
1.0
Went through curbside to get 3 drinks and 8 sandwiches. They gave me three sandwiches instead. When I contacted them about my missing sandwiches they said to come through the drive thru. The employee didn't even say anything just opened the windows and threw the bag with my missing sandwiches in the car then shut the window. I'm never coming back to this location.
NG
Nathan G
4 days ago
1.0
They told me to park after i ordered 2 small items in the drive thru. Still waiting after 10 minutes. Why not just make it then hand it to me?
Its also 30 cents for a packet of ketchup here lol
TS
tom schlott
Feb 17, 2026
1.0
I went through the drive through on Sunday, waited 15 minutes which I was ok with, ordered 2 sausage,egg sandwich, and a large coke, paid the guy like $8.00,;went to pick up my food and I asked the young kid for 2 packs of ketchup, he looked at me and said you gave to.pay extra for condiments, I said for 2 packs of ketchup, he said yes, so I said ok here's a dollar he said you have to go though the line again and order the 2 packs of ketchup and pay for them, I have been to a lot of McDonald's in Phoenix, and never have I been so pissed off, he is lucky I did not throw my food back at him, this was the worst I ever been at a McDonald's, I own a business about 1/4 mile from them, employee 36 people I'm going to put a memo out saying if you go to that McDonald's for lunch, I will give you 3 days off without pay, but if you go to Whataburger which is across the street from them I will pay for your lunch, DO NOT GO THERE, IF YOU DO BRING YOUR OWN KETCHUP
KC
K c
Feb 15, 2026
1.0
make sure you receive your receipt at this location and I would suggest never using cash. The cashier tried to cheat me today 2/15 2:28pm and told me my total was $21 once I said I was paying with my card the total changed to $17 and instead of automatically giving me a recipe i had to ask for one. management Should definitely look into this location
MP
Michael Pietrzak
Feb 11, 2026
1.0
Misplace always gets my order wrong. And today I sat my drive through for over 10 minutes, as they helped line number one. And everybody had a back out of line number two. I ended up with no food now I have to get back to work.I would recommend not stopping here if you have any time restraints.
What are the regular operating hours for McDonald's at 2845 W Thunderbird, Phoenix?
The restaurant is open Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 4:00 AM.
Does this McDonald's location offer delivery services?
Yes, delivery is available with hours varying by day, generally from early morning to late night or early morning on weekends.
Can I order food using a mobile app for this McDonald's?
Yes, you can order using the McDonald’s app available on both iOS and Android platforms.
Is there a drive-thru available and what are its hours?
Yes, a drive-thru is available from 5:00 AM to midnight Monday through Thursday and Sunday, and until 4:00 AM on Friday and Saturday.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What food and dining categories does this McDonald's belong to?
This location serves as a fast food restaurant, breakfast restaurant, coffee shop, burger joint, sandwich restaurant, and offers frozen yogurt and ice cream.
What services can I expect at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby entertainment options are available around this McDonald’s?
You can visit AMF Deer Valley Lanes for bowling and the House of Screams & Wicked Dreams for a haunted house experience.
Are there any nearby grocery or convenience stores near this McDonald’s?
Yes, QuikTrip is a nearby gas station and convenience store where you can easily stop by before or after your meal.
Which health and wellness places are close to this McDonald's?
Nearby you will find YiLo Superstore, a pharmacy and cannabis clinic, Anytime Fitness gym, and Spa-Tastic Hair & Nails spa and wellness center.
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