Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,663 reviews
5 stars
996
4 stars
473
3 stars
417
2 stars
223
1 star
554
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and overall lack of attention to detail.
Wait Times
Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
Food Quality
Several reviews mentioned that the food was often served cold, overcooked, or not prepared to standard.
Management Issues
Customers expressed dissatisfaction with management, citing a lack of oversight and poor handling of customer complaints.
- EEEr1 day ago4.0friendly service, good fries
- JSJohn StevensNov 13, 20255.0Was good for me my order was correct 💯
- JTJames ThompsonNov 12, 20255.0Everything was on point.
- SFSamantha FloresNov 5, 20255.0Orlando is the best manager there. I always see the guy multi-tasking. The drive through window, the front register, the window outside in the lobby. He has a great work ethic & moral. He will get places!
- YEYeiny EscalanteOct 27, 20251.0They never have ice cream how are they going to advertise it and not have the product not good at all yall stacking
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1844 W Baseline Road, Phoenix?
This McDonald's location operates 24 hours a day, 7 days a week, including drive-through and delivery services.
Does this McDonald's offer delivery and pickup services?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from this McDonald's?
You can place a delivery order online through the delivery URL or via the McDonald's App available on iOS and Android devices.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-through service?
Yes, this McDonald's location has a 24/7 drive-through service available to customers.
Where is McDonald's located in Phoenix?
This McDonald's is located at 1844 W Baseline Road, Phoenix, AZ 85041, United States.
Are there any nearby restaurants or fast food options close to McDonald's?
Nearby dining options include Chipotle Mexican Grill, Taco Bell, Burger King, Subway, Pizza Hut, and Dunkin'.
What nearby places could I visit before or after dining at McDonald's?
You might want to visit nearby places like EOS Fitness for a workout, CVS Pharmacy for quick shopping, or enjoy a coffee at Starbucks close by.
Are there services nearby McDonald's for car maintenance or gas?
Yes, nearby services include Take 5 Oil Change, Chevron gas station, and Super Star Car Wash for car cleaning and maintenance needs.
How can I stay updated on McDonald's offers and rewards?
You can join MyMcDonald's Rewards to earn points for free food and follow McDonald's on social media platforms like Facebook, Instagram, Twitter, and TikTok.