Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and disrespectful interactions.
Food Quality
There were multiple complaints about food quality, including issues with incorrect orders, cold food, and concerns about cleanliness and safety.
Wait Times
Customers frequently mentioned long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
Management Issues
Several reviews highlighted poor management oversight, with reports of staff being unresponsive and a lack of accountability for service failures.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that there are positive experiences to be had.
SS
Solo
2 days ago
5.0
You get what you pay for!
GM
Gregory Martin
Dec 19, 2025
1.0
The woman working behind the counter was very rude to me. When I asked her what store number this store was amd her name was she refused to tell me. I cannot believe this is what McDonald's has become.
PP
Patricia Ponce
Dec 8, 2025
5.0
The best McDonald’s in Arizona food is always fresh. Customer service is always awesome hands-down the best McDonald’s in Arizona.
BY
Brandon Yellow
Dec 6, 2025
1.0
As a food delivery don't trust this location for deliveries, I watched as they chatted and laughed while this order sat ready for me for 8+ minutes until someone finally decided help to me
CM
Cheyla Martinez
Dec 5, 2025
1.0
Every time I come to this location, they take forever to take my order Even if I come at 11, they never have anything available or say they’re closed