Brand Certified
McDonald's
3.3(2913 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1851 W Bell Rd, Phoenix, AZ
85023, United States
Certified by McDonald's • Feb 22, 2026
(602) 866-8525
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
2,913 reviews
5 stars
996
4 stars
502
3 stars
529
2 stars
251
1 star
635
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food preparation, including undercooked items, cold fries, and incorrect orders, although some customers noted good food experiences.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of dirty restrooms and overall unkempt conditions.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude behavior and lack of attention from employees.
- VRVeronica RodriguezFeb 17, 20261.0Tarde mucho tiempo esperando en la caja y cuando pedí que me atendieran la persona fue grosera y el café estaba muy malo era más agua que café muy mal servicio por araser un Domingo por la a mañana
- MLMichelle LacyFeb 10, 20261.0This is such a gross McDonald's and the employees are disrespectful
- SRSuzanne RatliffFeb 6, 20263.0Had a breakfast sandwich
- DGDonnie Randolph GuzmanFeb 5, 20261.0It's dirty don't do it
- JVJuan Pedro ValenzuelaFeb 1, 20261.0Slowest Drive thru ive ever been in.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1851 W Bell Rd, Phoenix?
McDonald's is generally open from 5:00 AM to 1:00 AM Monday through Wednesday, with extended hours on Thursday and Friday until 4:00 AM, open 24 hours on Friday and Saturday, and from 4:00 AM to 1:00 AM on Sunday.
When is the drive-thru at this McDonald's location open?
The drive-thru operates from 5:00 AM to 1:00 AM Monday through Wednesday, extends to 4:00 AM on Thursday, runs 24 hours on Friday and Saturday, and is open from 4:00 AM to 1:00 AM on Sunday.
What are the delivery hours for this McDonald's?
Delivery is available from 5:30 AM to 11:30 PM Monday through Wednesday, extends until nearly 4:00 AM on Thursday and Friday, is open 24 hours on Saturday, and from 4:00 AM to 11:30 PM on Sunday.
What types of payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What food and dining categories does this McDonald's location offer?
This McDonald's offers fast food, breakfast, coffee, burgers, sandwiches, frozen yogurt, ice cream, and more.
What services are available at McDonald's located at 1851 W Bell Rd?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's for delivery or curbside pickup?
Yes, this location offers curbside pickup, delivery, same day delivery, and no-contact delivery options.
Is there a mobile app to order from this McDonald's?
Yes, you can use the McDonald's app available on both the Apple App Store and Google Play Store to place orders.
What nearby places can I visit before or after dining at McDonald's on W Bell Rd?
Nearby you can find Eyeglass World for eyewear needs, Westwind Dental for dental care, and Charleys Cheesesteaks and Wings if you're interested in additional fast food options.
Are there convenient nearby services for automotive or gas when visiting McDonald's at this location?
Yes, O'Reilly Auto Parts for automotive supplies and Chevron gas station are close by, making it easy to combine vehicle needs with your meal visit.
What entertainment or shopping options can I explore near this McDonald's?
You can visit Walmart Grocery Pickup and Delivery, Walmart Pharmacy, Big 5 Sporting Goods, or check out pawn shops like Pawn First and Pawn1st located nearby.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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