McDonald's

3.7
1499 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1601 E Glendale, Phoenix, AZ
85036, United States

Hours

Reviews

3.7
1,499 reviews
5 stars
644
4 stars
301
3 stars
239
2 stars
95
1 star
220

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees like David and Alex providing exceptional service.

Cleanliness

The location is frequently noted for being clean and well-maintained, contributing positively to the overall experience.

Order Accuracy

There are numerous complaints about incorrect orders and issues with food preparation, leading to dissatisfaction among several customers.

Food Quality

Feedback on food quality is mixed, with some customers enjoying their meals while others reported stale or poorly prepared items.

Wait Times

Several reviews mention long wait times, particularly in the drive-thru, which detracts from the overall experience.
  • DL
    David Laughlin
    2 days ago
    5.0
    Another standard McDonald's
  • JR
    Jennifer Reilly
    4 days ago
    2.0
    Been in the neighborhood since 86, this was the best location. Tonight we went through drive thru, ordered 2 QP w/cheese and large fries. We were told to drive around the corner and wait. 15 minutes went by, and we saw 3 other people enter the store and leave with food. I went instead to be met by a person with our fries. I asked where the burgers were, he asked for my receipt. Really? I didn't ask for the receipt since I just ordered and had no reason the ask for a receipt. Now I'm upset. Another 5 minutes got our food. I'm upset.
  • PA
    Phx Az
    4 days ago
    1.0
    Came in for breakfast today and they forgot to put my hash browns in the bag. I think that's pretty carless. Nobody double checked the bag before handing it over and shame on me for not checking as I was in a rush. The manager was up front not checking anything and being over friendly with male customers.
  • ES
    Elaine Stevens
    Oct 30, 2025
    5.0
    First time at this location and I love the customer service I got today! Thank u James for being so kind, patient, and knowing what ur doing! The store is clean and the other employees are actually smiling and not looking like they hate their job.🤷 Good job McDonald's on Glendale!!! 👏
  • NH
    Nicholas “Zeitresu” Hughes
    Oct 9, 2025
    5.0
    I go to this McDonald's regularly and I've never had issues, the food has always been great and the employees are really friendly, it's always clean every time I walk in as well, and it's usually not a long wait for my orders either.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1601 E Glendale, Phoenix, AZ?

McDonald's is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 10:00 PM on Friday and Saturday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.