Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,006 reviews
5 stars
817
4 stars
373
3 stars
316
2 stars
152
1 star
348
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the restrooms.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and quality of items served.
Kiosk Experience
Many customers expressed frustration with the mandatory use of kiosks for ordering, feeling it detracted from the personal service experience.
- D2DJZOMBIE 23236 days ago1.0Few employees are rude. I try not to let that bother me, until tonight. I make extra money on the side for Doordash and taking my last offer. This one employee in particular was being ignorant and rude, she finally answered me and asked me to confirm the order. I WOULD NEED TO SEE THE RECIEPT TO COMPLETE PICKUP!!!! Next thing I knew me and this employee were playing tug of war with the bag. If she pulled this crap while I was off the clock, I wouldve made a bigger scene than it already was.
- AVAnthony VincentNov 12, 20251.0Never have had such a long wait at a McDonald’s in my life. I sat for a half an hour behind two people on a simple order while people backed up behind me. They never sent the cars at the front to the spaces to wait for the food so they could help more customers. It was just sit and wait with no communication and I’m over it
- TATeuta AliuNov 9, 20251.0Food and coffee were barely warm and stale. They are possibly holding food for longer then they should be.
- BRBenjamin RoblesNov 3, 20251.0Pésima atención por parte del personal, atienden mal y de malas maneras. Para nada recomendable cero profesionales
- SWSpirit WerkOct 25, 20251.0Don't order your burger with no ketchup. It'll definitely make somebody mad and they'll put so much ketchup on it that you can't even pick it up properly
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 1635 E Camelback Rd, Phoenix?
McDonald's is open 24 hours every day of the week, from Monday to Sunday.
Does this McDonald's location have a drive-through service?
Yes, this McDonald's location offers drive-through service 24 hours a day, seven days a week.
Can I order McDonald's for delivery from this location?
Yes, McDonald's offers delivery service 24/7, including curbside pickup, same-day delivery, and no-contact delivery.
What payment options are available at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is McDonald's available on mobile apps for easier ordering?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
What services does this McDonald's offer besides dining in?
The location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is this McDonald's located?
It is located at 1635 E Camelback Rd, Phoenix, AZ 85016, USA.
Can you recommend nearby restaurants if I want to try other cuisines before or after visiting McDonald's?
Yes, nearby restaurants include Zoës Kitchen and Cava for Mediterranean cuisine, Baja Fresh for Tex-Mex, America’s Taco Shop for tacos, Red Brick Pizza for pizza, and Chick-fil-A for chicken specialties.
What nearby places can I visit before or after dining at McDonald's?
You might enjoy visiting Harkins Theater for a movie experience or Starbucks for coffee nearby.
Are there any health or wellness services near McDonald's at 1635 E Camelback Rd?
Yes, nearby wellness options include Modern Acupuncture, Massage Envy - Camelback, and The Joint Chiropractic.