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McDonald's

3.5
(2043 reviews)

Business Details

1635 E Camelback Rd, Phoenix, AZ
85016, United States
(602) 265-2422
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1635 E Camelback Rd, Phoenix, AZ
85016, United States

Hours

Reviews

3.5
2,043 reviews
5 stars
823
4 stars
375
3 stars
317
2 stars
156
1 star
372

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in handling orders and customer inquiries.

Food Quality

Customers frequently reported receiving cold, stale, or incorrect food items, leading to dissatisfaction with the overall dining experience.

Cleanliness

While some customers noted cleanliness in certain areas, others reported unsanitary conditions, particularly in the bathrooms.

Order Accuracy

Many customers experienced issues with incorrect orders, whether through mobile apps or in-store, contributing to frustration.

Kiosk Experience

The mandatory use of kiosks for ordering was criticized for creating a less personal and more frustrating experience for customers.
  • KB
    Katherine Broderick
    Feb 19, 2026
    1.0
    I ordered a fish fillet with extra cheese. What I got was an old cold fish fillet with one extra piece of cheese. It was so nasty. I had to throw it away. Nothing like spending seven dollars on a sandwich that was literally garbage
  • RK
    richard kerwin
    Feb 16, 2026
    1.0
    This store is kiosk only and the drive through line is 10 deep. This store sucks
  • JB
    Justin Baize
    Feb 10, 2026
    5.0
    Having a self serve soda fountain is is an automatic 5 star for me.
  • SG
    Symantha Grigsby
    Feb 7, 2026
    1.0
    waiting in line currently and can’t back out of line cause there are 4 cars behind me an the kids were outside smoking as i’m sitting outside, in line stuck nice to know that the employees are smoking while on the job.
  • BC
    Bianca Castro
    Feb 2, 2026
    2.0
    Their icecream machine is always down! Happened 4 times to me already so disappointing! especially when that’s all I go to order

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 1635 E Camelback Rd, Phoenix?

McDonald's is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's location offers drive-through service 24 hours a day, seven days a week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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