McDonald's

Reviews

• TA

  Tawney Anthony

  Dec 31, 2025
  5.0
  I only buy the frappes because I'm not really into the whole canableistic thing. But on that note. The frappes are delish as long as you get extra caramel and chocolate drizzle around the sides of the cup!!!! It's literally makes it breaks the drink!!!!
• LV

  luis vazquez

  Dec 26, 2025
  1.0
  New manager didn’t start my food until 20 minutes after I ordered and when I arrived assuming my food would be ready, she blamed me for it being late because she has to manually open the drive thru pickups… but she closed the drive thru. Oh yeah that demon doesn’t salt the fries at night either
• JH

  James Hunt

  Dec 23, 2025
  1.0
  Had a weird experience at this location today. The worker here was talking about how this country is crazy and it’s going to hell and how Christmas is dead. He was talking so loud for the entire story to hear and it was just very offputting. He seemed like he was an immigrant from Africa perhaps but if he feels that way about this country, he shouldn’t be voicing it to everybody else.
• BK

  brooklyn koressel

  Dec 22, 2025
  1.0
  This McDonalds is always either closed (even though they are 24 hours and staffed) or out of regular menu items like burger patties, breakfast (during hours), or soda (dr. pepper, coke, sprite, etc.) and god forbid you place a mobile order and they can’t fulfill the items because they will take your money and never refund it. This has happened to my family multiple times and I can’t believe the biggest fast food chain is continuously this disappointing. They don’t communicate when items are out of stock and will leaving you waiting for over an hour. The staff is all usually very polite and it’s very clearly a franchise owner issue.
• MM

  Marlene

  Dec 10, 2025
  1.0
  I visit this McDonald's often because of the indoor playground, and I’ve never had a bad customer service experience—though I usually come in the mornings. Today was very different. I placed a mobile order for a Happy Meal at around 6:35 PM for drive-thru pickup. When I pulled up to the speaker, I waited about four minutes with no response. I said “hello,” and the employee replied loudly and with attitude, “I’ll be right with you.” After another short wait, she asked how she could help me. I let her know I had a mobile order and gave her my code. She sounded irritated and told me to go to the first window. When I arrived at the window, I wasn’t greeted. The manager (she was wearing a manager/supervisor shirt) simply asked for my order again. I mentioned that the mobile app showed that toys were unavailable and politely asked if they could add fries or apple slices as a courtesy replacement. She seemed unsure and said she would check. She closed the window for only a couple of seconds, reopened it, and told me, “No, we can’t give extra fries or apples.” What made the experience worse was that three other employees gathered behind her, staring at me and chiming into the situation instead of helping other customers. There were several cars behind me in line, but the staff appeared more focused on watching the interaction than working. It made me feel uncomfortable and unsafe. When I asked again how much a toy costs, the manager simply said, “I don’t know.” I remained calm the entire time and was only asking simple questions about my order, but I was met with rudeness, hostility, and zero effort to resolve the issue. I even overheard inappropriate comments from the employees in the background. As I was asking the manager for her name, she closed the window on me. I had my autistic child in the car waiting for his Happy Meal, so I chose not to escalate the situation. However, this was one of the most unprofessional experiences I’ve had at any McDonald’s, especially at a location I’ve visited so many times without issue. What made this even more disappointing is that many of the employees working that evening were part of my own Latino community. I always try to support Latino-staffed businesses and expect us to lift each other up, not treat people with disrespect. Instead, the behavior I experienced—unprofessional, confrontational, and unnecessarily hostile—felt like the complete opposite of the community support and respect I value. It was disheartening to see that level of unprofessionalism from a team I hoped would represent us better.

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