McDonald's

3.7
3066 reviews
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Business Details

1905 W Northern Ave, Phoenix, AZ
85021, United States
(602) 995-2650
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1905 W Northern Ave, Phoenix, AZ
85021, United States

Hours

Reviews

3.7
3,066 reviews
5 stars
1,275
4 stars
573
3 stars
568
2 stars
222
1 star
428

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a need for improved efficiency and accuracy.

Staff Attitude

While some employees were praised for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.

Food Quality

Feedback on food quality was mixed; some customers received fresh and hot meals, while others complained about cold or incorrect items.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and restrooms, suggesting a need for better maintenance.

Management Issues

Customers expressed dissatisfaction with management, citing poor oversight and lack of support for staff, which contributed to negative experiences.
  • MT
    M Taylor
    2 days ago
    5.0
    Was craving their fries so I had to go get me some lol
  • JJ
    Jack8632
    Nov 16, 2025
    3.0
    Workers clearing the board before making sure the orders are correct, then asking customers what their order is. The whole point of the board is so you can tell what the orders are, and arent aupposed to be cleared until the orders go out, i kno this as i used to work for mcdonalds for 2 years. But still friendly and professional.
  • JM
    John Medina
    Nov 16, 2025
    3.0
    the staff were impeccable but mcdonalds being what it is, overpriced peasant fare with pretensions of Arby's or Wendys. the food was exactly what I expected. filling
  • AA
    anon
    Nov 15, 2025
    1.0
    Ordered through the app and asked for a sausage egg mcmuffin with no cheese…they gave me a sausage egg mcmuffin with cheese and no egg. and took over 10 minutes of sitting in the drive through on top of that. left too quick before i could check or even say anything.
  • CK
    Chris King
    Oct 30, 2025
    3.0
    How hard is it to remember condiments... totally ruin a meal you alter the flavor. Gunna have to start looking the package over cuz it's getting ridiculous like I so fed up I wanna leave a review. Get this staff in order. Pay attention at work, to work. Too easy. I can't wait for my hip to get replaced n I can stand up n cook cuz this is worse than anything I ate in service..
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Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 1905 W Northern Ave, Phoenix?

The McDonald's at 1905 W Northern Ave is open daily from 5:00 AM to 9:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 1:55 AM, and Friday and Saturday from 5:00 AM to 2:55 AM.