Brand Certified
McDonald's
3.6(1483 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
20210 N Cave Creek Rd, Phoenix, AZ
85024, United States
Certified by McDonald's • Feb 22, 2026
(602) 923-1835
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
1,483 reviews
5 stars
575
4 stars
316
3 stars
249
2 stars
102
1 star
233
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and poor management.
Cleanliness
The location received positive remarks for cleanliness, with several customers noting it as one of the cleanest McDonald's they've visited.
Pricing
Many reviews highlighted that prices are significantly higher than other locations, leading to complaints about value for money.
Food Quality
There were numerous complaints about food quality, including cold fries and improperly prepared items, contributing to a negative dining experience.
- SASalina Aguilar4 days ago5.0Drake was very nice and proved great customer service.
- SPSara PalmerFeb 10, 20265.0When our food was brought to our table they randomly gave us two fresh hot pies as well. Free of charge.
- KMKatie MartinezJan 25, 20261.0this location always messes up my orders, if i order more than 1 thing, i guarantee something will be missing. most recently i spent 16 dollars on my meal and received 2 things after waiting 10 minutes.
- JTJames T23Jan 12, 20265.0Order was ready no wait
- BBBrowneyezDec 20, 20254.0Not to bad didn't go inside the ice cream cones r allot better at McDonald's then Burger King
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's for regular dining?
McDonald's in Phoenix, AZ, is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open daily from 5:00 AM; it closes at 11:00 PM on weekdays and Sunday, and at midnight on Fridays and Saturdays.
Can I order McDonald's delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM on most days, extending to 11:45 PM on Fridays and Saturdays.
What services does this McDonald's offer for convenient pickup and delivery?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's has a drive-thru service to facilitate quick and convenient ordering.
How can I order McDonald's easily using a mobile app?
You can order using the McDonald's app available on iOS and Android. Links to download the apps are provided on their website.
What are some nearby places I can visit before or after eating at McDonald's?
Nearby places include Minute Mart convenience store and gas station, Foothills Podiatry, and RE/MAX Signature corporate office, making it easy to combine errands with your meal.
Are there other convenience stores close to McDonald's for quick shopping or fuel needs?
Yes, Circle K and Shell gas stations with convenience stores are nearby, ideal for grabbing snacks or fuel during your visit.
What healthcare services are available near McDonald's at 20210 N Cave Creek Rd?
Nearby healthcare providers include Elite ENT for ear, nose, and throat services, and HonorHealth Medical Group, a primary care facility.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website