McDonald's

3.4
644 reviews
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Business Details

1255 E Chandler, Phoenix, AZ
85048, United States
(480) 460-4334
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1255 E Chandler, Phoenix, AZ
85048, United States

Hours

Reviews

3.4
644 reviews
5 stars
241
4 stars
118
3 stars
92
2 stars
54
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and unhelpful management.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, with some customers expressing frustration over repeated issues.

Food Quality

Several reviews highlighted issues with food quality, including undercooked items and stale or expired food.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions and a lack of basic supplies.

Operational Issues

Customers expressed dissatisfaction with inconsistent hours of operation and frequent unavailability of menu items, particularly ice cream.
  • RH
    Richard Hicks
    Dec 19, 2025
    1.0
    If I could give a ZERO for how the onsite manager treats customers, I would! They made a mistake with my order and blamed me for them double charging me! Because my card is linked to the app it charges then I use the code, so I tried to work with them to ratify the issue but the attitude from the manger rolling her eyes at me saying there is nothing they could do it's my fault for using the app reward and linking my card to the app, I will never again give this location my business! As the location manager Arianna needs to be trained in customer service and not to be rude, but there is a language barrier/understanding issue.
  • WM
    work monitored
    Dec 14, 2025
    5.0
    Out of McDonalds in Phoenix area, this one is decent. Food good, staff helpful. It feels more like a restaurant than a chain.
  • MP
    Mike Peterson
    Dec 12, 2025
    5.0
    My little one had off school and I had to work. Toon herem there to blow off some energy in the playground while I got some work done. Ended up getting an iced coffee and lunch. Very nice, clean and friendly service.
  • DT
    Dakota Taffinder
    Dec 12, 2025
    5.0
    This is genuinely the best McDonalds ive been to in the country and I'm not exaggerating. Service is always great, food is always fresh and orders are always correct. I've been to McDonald's in almost every state, and i am so lucky that this location is my local one. I normally would not leave a review for a fast food place but this location and staff deserve all the positive recognition!
  • FR
    Fazle R
    Nov 8, 2025
    5.0
    love mcdonalds
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's restaurant at 1255 E Chandler, Phoenix?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

What are the delivery service hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 10:00 PM.