Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
3,084 reviews
5 stars
931
4 stars
462
3 stars
479
2 stars
277
1 star
935
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and lobby.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with some customers feeling dismissed or ignored.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and poor food quality, leading to customer frustration.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- LMLambo Mercy6 days ago5.0Zach from 3am shift is an absolute outstanding employee! Very considerate and fair employee! I recommend to only purchase when he's on shift, great customer service!
- JAJohn AbejuelaNov 12, 20251.0Kinda fast to get order for pickup but when you ordered from the counter that takes forever and their card reader is low to load.
- LGLt. GB2600Nov 8, 20255.0Needed something in my system after an 8 hour plus drive. Wasn't feeling too hot so stopped by for a quick bite. Took ALOT longer than expected, head was hurting, felt like I was about to pass out, but she did say "have a blessed day" afterwards and that plus having fresh food despite the wait made it worth it 5 stars :)
- CBChris BlackNov 5, 20251.0How are you gonna forget the meat in a burger 💀. they done took my meat. wasn't a one-off thing, no. I ordered TWICE and got no meat from Ronald McDonald. what yall doing around here? rationing?
- GLGeovana LizanoOct 26, 20251.0Pésima experiencia pedí en la app porque los productos aparecían disponoble en la aplicación, solo tenia media hora de break voy y nadie me atendió por drive truu, tube que avanzar a la ventanilla y que resulta que aunque pedí con tiempo no habían procesado mi pedido me hicieron esperar mas tiempo para decirme que NO TENIAN HAMBURGUESAS SOLO TENIAN PAPAS Y BEBIDAS!!! ahi se fue mi maldita hora de break y malgaste mi gasolina y genial me quede sin comer, no se no para que tienen esa sucursal funcionando
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's offer drive-through service?
Yes, the drive-through is open 24/7, allowing convenient service at any time.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order delivery or curbside pickup from this McDonald's?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
Where is this McDonald's located?
It is located at 125 N 24th St, Phoenix, AZ 85034, United States.
What services does this McDonald's offer on-site?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby Mexican restaurants where I can eat before or after visiting McDonald's?
Yes, nearby Mexican restaurants include Filiberto's Mexican Food, Panchitas Mexican Food, and La Salsita Mexican Food, great options for additional dining choices.
What nearby automotive services are available around this McDonald's?
Nearby automotive services include Armando's Tire Shop, Metalmorph Machine Works, Amigo Auto Center, Payless Auto Care, and Platinum Auto Body, convenient for car repairs or maintenance.
How can I get to this McDonald's using public transportation?
You can use the 24th St and Washington Bus Stop or the METRO 24th St/Washington St light rail station to reach this McDonald's easily by public transit.