McDonald's

3.1
673 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5950 S 35th Ave, Phoenix, AZ
85041, United States

Hours

Reviews

3.1
673 reviews
5 stars
238
4 stars
88
3 stars
78
2 stars
30
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Freshness

Many reviews indicated that food was often served cold or not fresh, with multiple complaints about receiving old or improperly prepared items.

Customer Experience

While some customers praised individual staff members for their friendliness and helpfulness, overall experiences varied widely, with many expressing dissatisfaction with the treatment received.

Order Accuracy

Numerous customers noted issues with missing items or incorrect orders, leading to frustration and disappointment.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • CC
    Cody C
    2 days ago
    1.0
    Don't eat McDonald's. Bad for you
  • JS
    Jim Walker Smith
    Nov 11, 2025
    5.0
    Travis had my sweet tea at my table just about the same time I sat down, very fast. When he brought the food he even brought the salt and pepper I asked for when he brought the sweet tea. Very good employee and very representative of McDonald's. Please tell him that he is doing a good job and he represents McDonald's well
  • RB
    R. Alexiss B.Delgado
    Nov 9, 2025
    1.0
    Not greeted, Cold food, ask for my receipt the guy just closed the door. Very dismissive of what’s happening. Didn’t even give me napkins or sauce like asked.
  • MW
    Michelle Wilbur
    Nov 2, 2025
    2.0
    Usually this is a great location to get food but recently the restaurant is either really behind on getting items or very rushed and items/orders are missed or not communicated in person or even using the app. I do miss the old McDonald stores where you could actually see people behind the counter and not a concrete wall. Still like McDonald’s just some things need to change.
  • YQ
    Yamilet Saenz Quintero
    Oct 20, 2025
    1.0
    They’re in a rush and forget to give you your correct items . I got a drink with no straw and I asked for bacon on my burger for extra charge and they forgot the bacon. What an unpleasant visit

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 5950 S 35th Ave, Phoenix?

The in-store hours are from 5:00 AM to 9:00 PM every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, until 3:59 AM on Friday and Saturday.