Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including long wait times, incorrect orders, and dismissive staff attitudes.
Food Quality
Several reviews mentioned issues with food freshness, incorrect orders, and undercooked items.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and unkempt bathrooms.
Pricing Concerns
Customers expressed dissatisfaction with high prices for food items and additional charges for sauces.
Mixed Experiences
Some customers had positive experiences with friendly staff and quick service, contrasting with the overall negative feedback.
EO
Erika Ortega
Feb 10, 2026
3.0
We went today got two big platters w no egg extra sausage and 2 drink and 2-5 mcMuffin and McGriddle never got our platter.spent 40 dollars first time they forgot something
SG
Stephanie Gingrich
Feb 4, 2026
1.0
Staff was rude and messed up my order.
AD
Andrew Dean
Jan 31, 2026
1.0
I had a very disappointing experience at this McDonald’s location due to extremely unprofessional behavior from an employee. While waiting to be helped, the employee was audibly cussing under his breath about customers. It was noticeable, uncomfortable, and completely inappropriate in a customer-facing role.
I understand that fast-paced environments can be stressful, but openly using profanity around customers is unacceptable and reflects poorly on the restaurant. This experience made the visit unpleasant and left me feeling disrespected as a customer.
I hope management addresses this, as professionalism and basic courtesy should be the standard.
TC
T C
Jan 24, 2026
5.0
Fire fish filet
LL
Luis Lopez
Jan 18, 2026
1.0
When I entered the restaurant no staff was at the front counter. Someone yelled "hello" from the kitchen area. A moment later a young lady walked up to the register and began looking at receipts on the counter. The young lady stood there for several minutes without making eye contact or greeting me. She then looked at me in silence for a moment before she asked "are you ready to order?" I said "Yes, I've been ready to order." I mentioned how she did not greet me. She responded "yes I did. I was over there." Motioning to the kitchen area. She then took my order and left the counter. Another staff member served my order (incorrect order) with a noticeable attitude and a smirk on her face. I shared my thoughts on the terrible customer service with the store manager (young pregnant woman) before I left. The customer service here is trash. This was a completely awkward interaction and I hope McDonalds leadership sees this review and makes some serious improvements to hiring and training practices! 🤢🤮
What are the regular in-store hours for McDonald's at 5950 S 35th Ave, Phoenix?
The in-store hours are from 5:00 AM to 9:00 PM every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, until 3:59 AM on Friday and Saturday.
When is the drive-thru open at this McDonald's?
The drive-thru operates from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, all day on Friday and Saturday, with specific extended hours on weekends.
Which payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android, or through their online ordering links.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 5950 S 35th Ave, Phoenix, AZ 85041, United States.
What are some nearby restaurants I can visit before or after McDonald's?
Nearby restaurants include Taco Bell, Filiberto's Mexican Food, Subway, Hibachi City Buffet, Pho Laveen, and Fruitlicious.
Are there any nearby banks or ATMs close to this McDonald's?
Yes, nearby options include U.S. Bank, U.S. Bank-Cinthia Carrillo Mortgage Loan Officer, Western Union, Global Credit Union, Alaska USA Federal Credit Union, and their ATMs.
What nearby amenities can help customers visiting McDonald's at this location?
Nearby amenities include Walgreens for pharmacy and convenience, LibertyX Bitcoin ATM for currency exchange, Redbox for rentals, and 24 Locksmiths Phoenix for locksmith services.
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