Business Details
About
Restaurant
Designed by renowned architectural firm Douglas Fredrikson Architects, Lou’s dining room gives off a cool-clean, stone-and-steel feel in a wide-open space made even more airy when the massive garage-style and wall-sized sliding doors are opened to a rich green lawn and golf course, towering trees and the city below. And the rectangular bar features outdoor seating on two sides when the windows are drawn up, offering spectacular views of the setting sun gleaming off Papago Buttes.
Location
Lou's Bar & Grill At Papago Golf Course
5595 Karsten, Phoenix, AZ
85009, United States
Hours
Reviews
4.5
486 reviews
5 stars
340
4 stars
84
3 stars
30
2 stars
15
1 star
17
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported slow and rude service, particularly from a manager named Umma, leading to negative experiences.
Food Quality
While some dishes received praise, many customers found the food to be mediocre or disappointing, with specific complaints about the French dip and other menu items.
Atmosphere
The restaurant is frequently noted for its beautiful views and family-friendly outdoor space, making it a popular spot for gatherings.
Kid-Friendly
The establishment is appreciated for its spacious outdoor area where children can play, making it a great choice for families.
- KRKristos RoshiDec 21, 20255.0Great spot. Especially if you have kids. Plenty of space for them to run around and play. Lots of outdoor seating with plenty of heaters. Nice fuse and decent food. The service was a little slow but they had a big event going on so I could tell the staff was busy.
- SNSherry NelsonDec 20, 20251.0Went with a big group. Ordered French dip and I couldn't eat it. Meat wasn't just rare. It was raw, bloody and nothing like any French dip I had ever had. The French fries were very good, but I was so grossed out by the mushy raw beef on my sandwich that I doubt I would ever go back. It was truly disgusting!
- JMJeanne MadlangbayanDec 13, 20252.0Was excited to have lunch as the atmosphere was beautiful. Only saw our waitress when she took our order, brought the food and the bill. Never once asked if we wanted refills. Ordered the French Dip and it had no flavor at all. They used regular deli meat and the bread was hard. For $23 I expected much bettter. Will not come back..
- 444ZabunNov 30, 20251.0I normally don't do Google reviews, but because the customer service was absolutely horrible, I will share my experience! The location is beautiful and the food is good, but the service we received from the morning manager "Umma" was extremely negative, and I decided to never come back to this place. WHAT A SHAME!! Please ask your customers to go somewhere else instead of treating them the way we were treated by "Umma" today. Luckily we went to a different sports bar, and we received a good customer services as usual. Forget about this place, and I hope they make a change.
- HAHudeifi AbuNov 30, 20251.0Very disappointing experience. I came in for breakfast and to watch the game, but the customer service completely ruined it. When we asked the manager, “Umma,” to switch the channel, she acted like we were bothering her. No greeting, no smile, just an attitude the whole time. I understand the place gets busy, but that doesn’t excuse the way she treated us. The food and atmosphere were good, but the service from the manager made the whole visit uncomfortable. It honestly felt like we weren’t welcome there.
Frequently Asked Questions About Lou's Bar & Grill At Papago Golf Course
What are the operating hours of Lou's Bar & Grill at Papago Golf Course?
Lou's Bar & Grill at Papago Golf Course is open daily from 8:00 AM to 8:30 PM.
Where is Lou's Bar & Grill located?
It is located at 5595 Karsten, Phoenix, AZ 85009, United States.
How can I contact Lou's Bar & Grill for reservations or inquiries?
You can reach Lou's Bar & Grill by phone at +1 602-358-7004.
Does Lou's Bar & Grill have an outdoor seating area with scenic views?
Yes, the bar features outdoor seating on two sides with spectacular views of Papago Buttes and the golf course when the windows are open.
Who designed the interior of Lou's dining room?
The dining room was designed by the renowned architectural firm Douglas Fredrikson Architects.
What type of dining experience does Lou's Bar & Grill offer?
Lou's offers a cool, clean atmosphere with a wide-open stone-and-steel design, enhanced by views of a rich green lawn, golf course, and cityscape.
Which nearby golf courses or clubs are close to Lou's Bar & Grill?
Nearby golf-related places include Papago Golf Club, Arizona Golf Association, MTrimbleGolf, and Papago Men's Golf Association.
Are there any recreational parks or hiking trails near Lou's Bar & Grill?
Yes, Papago Park and the Hiking Trail - Papago Peaks are nearby places for outdoor activities.
What nearby entertainment or event venues can visitors check out around Lou's Bar & Grill?
Papago Events & Weddings is a nearby venue offering events such as concerts and comedy shows.
What is a convenient nearby point of interest for military or government services near Lou's Bar & Grill?
The Arizona National Guard Recruiting and Arizona Department of Emergency and Military Affairs are nearby government and military-related organizations.