Krispy Kreme

3.8
723 reviews
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Business Details

3607 E Bell Road, Phoenix, AZ
85032, United States
(602) 923-1142
https://site.krispykreme.com/az/phoenix/3607-e-bell-road
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About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Phoenix.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3607 E Bell Road, Phoenix, AZ
85032, United States

Hours

Reviews

3.8
723 reviews
5 stars
380
4 stars
125
3 stars
52
2 stars
41
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praised friendly service while others reported rudeness and poor communication.

Product Availability

Many customers expressed frustration over limited selection and frequent unavailability of popular donuts.

Store Hours

Numerous complaints about incorrect posted hours and early closures, leading to customer dissatisfaction.

Quality Issues

Several reviews noted that donuts were stale or not fresh, with some customers questioning the recipe consistency.

Pricing Concerns

Customers felt that prices were high for the quality and quantity of donuts received.
  • MM
    Manuel Montoya
    Nov 12, 2025
    1.0
    Today she comes to pick up an order, the lady who gave me my order was a little bloody, withVery bad customer service, he spoke badly to us
  • CM
    Cassie Mohawk
    Nov 11, 2025
    5.0
    Best customer service! Very, very kind!
  • DW
    David Wirth
    Oct 31, 2025
    2.0
    Nothing like getting 2 day old glazed donuts and a sad assortment. Ya'll need corporate to pull the franchise. Over 30 bucks. I grew up on Krispy Kreme dont know if it is the new foreign corporate owners from Europe or what but it needs to be American owned again.
  • DM
    Dizzle Mo
    Oct 30, 2025
    1.0
    No specialty donuts the day before Halloween? Are you kidding me. Lady said "we'll probably have them tomorrow" I understand restaurant / fast food lingo. These lazy people just "didn't want to make them today" And you know what's funny, I used to be in the industry and done the same thing. Have they just been out front with me and said oh hey yeah we just didn't want to make him this morning we're saving them for the night crew I would have laughed and never written this review. 😂 Needless to say I won't be coming back to this location. Glendale stores where it's at!
  • VG
    Vik G
    Oct 16, 2025
    1.0
    It doesn’t matter what time of day you go they never service the drive-through. This is my second time attempting to go in the same day and the back door is open, but no one is available at the drive-through. I’ve said hello multiple times you’re better off visiting Bosa donuts down the street customer service is excellent and they are always available when they say they’re available.
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Frequently Asked Questions About Krispy Kreme

What are the operating hours for Krispy Kreme Phoenix?

Krispy Kreme Phoenix is open daily from 5:30 AM to 8:00 PM for dine-in, drive-through, and pickup services.

Does Krispy Kreme offer delivery and pickup options?

Yes, you can order Krispy Kreme doughnuts and coffee for pickup or delivery every day from 5:45 AM to 7:45 PM.