Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Phoenix.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
1,332 reviews
5 stars
746
4 stars
199
3 stars
129
2 stars
45
1 star
213
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Carmen and Angie for their exceptional service.
Product Quality
There are mixed reviews regarding the freshness and quality of the donuts, with several customers reporting stale or cold donuts, while others enjoyed the fresh varieties.
Pricing Issues
Customers expressed concerns about rising prices and inconsistent pricing practices, with some feeling that the cost did not match the quality of the products.
Availability
Frequent complaints about the lack of stock for popular items and promotional donuts, leading to customer frustration.
Store Conditions
The drive-thru only service and closed lobby were noted negatively, along with reports of unclean conditions and poor management.
- DPDavid Pepiton4 days ago4.0When I arrived the inside was closed so I had to use the drive through. I'm not sure when it happened but when the heck did a dozen glazed donuts become to expensive? They are good but they as so small im not sure what justification they have for the cost. Im not surprised the buisness was dead around breakfast time.
- FGfire guyNov 13, 20255.0The cashier was super friendly. She suggested to use the app for discounts.
- GMGerm MykellNov 3, 20255.0Carmen definitely has great customer service skills. Knowing they close within the next 5-7 minutes she waited for us to go get change and had great service. Donuts are amazing per usual .
- EAEnde “Ende Runs This” ArtOct 27, 20253.0I've been Krispy Kreme from the west coast to the east coast and always out of the base for the frozen coffees. Wouldn't bug me so bad if I didn't go out of my way everytime only to be disappointed when I pull up. Starting to lose the feeling for the flavor now. Yes I found another great coffee so like the others. Krispy Kreme will too vanish from my list of favorites 💔
- JGJudy GouldOct 21, 20255.0I truly love coming here!! Early day 4-5 days a week we come here... Carmen and her team are always happy helpful and professional We love it here!!! We will definitely be back again and again
Frequently Asked Questions About Krispy Kreme
What are the regular operating hours of Krispy Kreme in Phoenix?
Krispy Kreme Phoenix is open daily from 5:30 AM to 8:00 PM.
Does Krispy Kreme offer a drive-through service and what are its hours?
Yes, Krispy Kreme Phoenix has a drive-through open daily from 5:30 AM to 8:00 PM.
Can I order Krispy Kreme doughnuts online for pickup or delivery?
Yes, you can order online for pickup or delivery via their website or the Krispy Kreme app.
When are Krispy Kreme's Hot Light Hours and what does it mean?
Hot Light Hours are from 7-9 AM and 5-7 PM when fresh Original Glazed® Doughnuts are hot off the line and free to customers.
What types of payment does Krispy Kreme Phoenix accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Krispy Kreme Phoenix wheelchair accessible and does it welcome families?
Yes, the location has wheelchair accessible restrooms and welcomes families and the LGBTQ community.
What are some nearby fast food options near Krispy Kreme Phoenix?
Nearby fast food options include Dunkin Donuts, Wingstop, McDonald's, and Little Caesars Pizza, perfect for varied meal preferences before or after your visit.
Are there any nearby medical centers around Krispy Kreme Phoenix?
Yes, nearby medical facilities include Western Dental, One Medical Seniors: John Carlyle Schlabach, MD, Iora Primary Care, and Cute Smiles for Kids and Orthodontics.
What stores for mobile phones and electronics are close to Krispy Kreme?
T-Mobile and Total Wireless are nearby mobile phone and telecommunications stores where you can shop before or after grabbing a treat.
What makes Krispy Kreme Phoenix unique compared to other donut shops nearby?
Krispy Kreme offers the iconic Original Glazed® Doughnut fresh during Hot Light Hours, a wide range of seasonal collections, and exclusive rewards via their app for new doughnut varieties and offers.