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Jimmy John's

3.5
(353 reviews)
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Business Details

4740 S 48th St, Phoenix, AZ
85040, United States
(602) 437-1800
https://locations.jimmyjohns.com/az/phoenix/sandwiches-4063.html

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
4740 S 48th St, Phoenix, AZ
85040, United States

Hours

Reviews

3.5
353 reviews
5 stars
159
4 stars
64
3 stars
28
2 stars
16
1 star
86

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the sandwiches, noting freshness and good taste, but some reported issues with missing ingredients and stale bread.

Service Issues

Several reviews highlighted poor customer service experiences, including unhelpful staff and long wait times for orders.

Inconsistent Hours

Multiple customers complained about the location closing earlier than advertised, leading to frustration and wasted trips.

Pricing Concerns

Some customers felt that the prices were high for the portion sizes and quality received.

Cleanliness

While many noted the restaurant was clean, there were isolated reports of unsanitary conditions.
  • DP
    Dana Peyron
    Feb 14, 2026
    4.0
    Good sandwiches, good price
  • CB
    Charles Burgos
    Jan 15, 2026
    4.0
    I was very very disappointed that I could not leave a tip with my card when I paid every other Jimmy John’s I go to I can leave a tip with my card. These young guys here were very friendly made me a great sandwich, but I didn’t have any cash to leave a tip what’s wrong with the boss of this place not making sure they can have an option to leave it tip with card
  • JS
    J Skyler
    Jan 5, 2026
    3.0
    Good convenient location. However the young man with the long curly black hair, dark eyes and both ears pierced needs some serious customer service training or to find a job that’s not customer facing.
  • DB
    Dan B
    Sep 27, 2025
    1.0
    False hours advertisement they say they close at midnight and I went there at 11 they were not open. Please change your Google hours to the time you actually close
  • MC
    Melanie Casas
    Feb 19, 2024
    1.0
    Definitely deserves a zero. Do not go to the one on 48th St. And Broadway. Bunch of lazy workers and the manager Terrance is rude. P.S. Do not ask for me to submit feedback, this is my feedback.
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