Jimmy John's

3.5
349 reviews

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
4740 S 48th St, Phoenix, AZ
85040, United States

Hours

Reviews

3.5
349 reviews
5 stars
157
4 stars
62
3 stars
28
2 stars
16
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with service, including long wait times, incorrect orders, and unprofessional staff behavior.

Inconsistent Hours

Several reviews highlighted that the location frequently closes earlier than advertised, causing inconvenience for customers.

Food Quality

While many customers praised the freshness and taste of the sandwiches, there were complaints about missing ingredients and stale bread.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money, noting that some sandwiches felt skimpy on toppings.
  • JS
    J Skyler
    Jan 5, 2026
    3.0
    Good convenient location. However the young man with the long curly black hair, dark eyes and both ears pierced needs some serious customer service training or to find a job that’s not customer facing.
  • DB
    Dan B
    Sep 27, 2025
    1.0
    False hours advertisement they say they close at midnight and I went there at 11 they were not open. Please change your Google hours to the time you actually close
  • AM
    Aaron Mosely
    Sep 1, 2025
    5.0
    I was utterly defeated by a sandwich. First time going to Jimmy John's and I will definitely return.
  • TW
    TheGuy WhoWentThere
    Aug 27, 2025
    3.0
    Amazing subs as always. Just bummed out my usual giant no.7 went from19 bucks to 24 🥲
  • RT
    Rebecca Tanner
    Aug 3, 2025
    5.0
    The bread makes a sandwich. The French bread is impeccable. Day old loafs are such a bargain. Love ya Jimmy!