Jimmy John's

3.7

177 reviews

Business Details

Sandwich Restaurant

Jimmy John's

35004 N North Valley Pkwy, Phoenix, AZ

85086, United States

Monday10:00 AM - 9:00 PM

Tuesday10:00 AM - 9:00 PM

Wednesday10:00 AM - 9:00 PM

Thursday10:00 AM - 9:00 PM

Friday10:00 AM - 9:00 PM

Saturday10:00 AM - 9:00 PM

Sunday10:00 AM - 9:00 PM

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3.7

177 reviews

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AI-generated from recent customer reviews

Many customers praised the staff for being friendly and helpful, creating a welcoming atmosphere.

Several reviews highlighted issues with order accuracy, including missing items and incorrect sandwich preparations.

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.

While some reviews appreciated the freshness and taste of the food, others noted inconsistencies in quality and preparation.

Multiple customers expressed dissatisfaction with customer service, citing poor management and unresponsive staff.

LF
Lindsey Furbacher
Dec 18, 2025
5.0
I had a wonderful experience with the cashier named shay at this location! She was very personable and friends to chat with. This is the first time I have ever had an experience with a jimmy John's employee that was pleasant and talkative. Thank you for having her as your employee!
JM
James Montoya
Dec 1, 2025
5.0
Absolutely love coming here for lunch and the staff is exceptionally friendly. Josh the manager runs an efficient shift and is very knowledgeable. Stellar team’
TZ
Trenton Z
Oct 4, 2025
1.0
Two shaved pieces of turkey on the whole sandwich. They charge an awful lot for their bread.
CL
Careline Locke
Sep 27, 2025
5.0
I’ve truly never had a bad experience here. Top notch every time!
SF
Shelly F
Aug 30, 2025
4.0
Stopped in for a quick bite on the way to flagstaff.. fresh sandwiches clean restaurant friendly staff..