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Jimmy John's

3.0
(264 reviews)

Business Details

2814 N 44th St, Phoenix, AZ
85008, United States
(602) 396-7443

About

Sandwich Restaurant

Location

Jimmy John's
2814 N 44th St, Phoenix, AZ
85008, United States

Hours

Reviews

3.0
264 reviews
5 stars
99
4 stars
25
3 stars
19
2 stars
24
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, slow service, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including stale ingredients and incorrect sandwich preparation.

Delivery Issues

Many customers experienced long wait times for delivery, with some orders taking over an hour or not arriving at all.

Customer Experience

Customers expressed dissatisfaction with the overall customer experience, citing unhelpful staff and lack of responsiveness to complaints.
  • MB
    Maxwell Berlin
    Feb 5, 2026
    1.0
    I get the same sandwich everytime and this current #16 was so sad. Couldn't even find the turkey buried under some sad lettuce. I called the store to tell them I was disappointed and they didnt care to help. Never coming back if their sandwiches have gone down hill this far!
  • KH
    Kelli Haines
    Jan 13, 2026
    1.0
    I do not recommend going here, you they don't know the meaning of customer service and they don't care about their customers at all, if you want your sandwich toasted you better tell them even though online it says it's toasted, cause they don't ask and they won't take it back to toast it. The only way they would do it was if I bought a whole new sandwich. Angela, the GM apparently,, doesn't even know how to talk to a customer. I will probably Neverending eat at Jimmy John's again thanks to her and this specific establishment.
  • AJ
    Aleksandra Jaszczyk
    Dec 11, 2025
    1.0
    I’m not normally one to leave a negative review, but my experience at this Jimmy John’s was horrendous. I ordered ahead for an ASAP pickup. My order was placed at paid for at 6:02pm; however, when I arrived at 6:27pm my order hadn’t even been started. The store had five people in it, two people worked there, and I was the third. Once I had gotten in, it took an additional six minutes to make my two sandwiches. Please know, as I was walking in, one of the five people was already walking out, and the person ahead of me only ordered day old bread. Unfortunately, the disappointment doesn’t stop there. The meat in the sandwiches were WARM, and no, I didn’t order my meals toasted. The orders themselves weren’t correct either. Finally, and I know this is such a small thing, but I really wanted my sandwich cut in half as well….I ordered a cut in half sandwich after all. Alas, a whole sandwich with warm meat is what I received. I honestly don’t think I can ever return to this store.
  • TH
    TERRYE A. “NINJA” HAWS
    Dec 10, 2025
    4.0
    Good food, done well and always quick and consistent
  • JI
    Jack Isom
    Sep 11, 2025
    1.0
    Can you make the sandwiches any smaller what the hell this was extra veggie?? Come on guys I know you can do better!!

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