Jimmy John's

3.7
277 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3317 E Bell Rd, Phoenix, AZ
85032, United States

Hours

Reviews

3.7
277 reviews
5 stars
133
4 stars
44
3 stars
31
2 stars
15
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, staff shortages, and poor customer service experiences.

Food Quality

While some customers enjoyed the sandwiches, others noted inconsistencies in quality and portion sizes.

Cleanliness

The establishment was generally praised for its cleanliness and well-maintained environment.

Staff Friendliness

Many reviews highlighted friendly and helpful staff, although there were notable exceptions.

Delivery Problems

Several customers experienced issues with delivery, including delays and incorrect orders.
  • KK
    Katie
    Dec 28, 2025
    2.0
    I’m shocked at the attitude of the employees here. There were 4 men working and one of them genuinely rolled his eyes at me when I said I didn’t want a water cup. He also stood in silence while I was about to order. Just staring, without asking if I was ready to order. That was very bizarre. He gave me the vibe he’d spit in my food so I smiled and left. I’m shocked. Surely Jimmy John would be disappointed
  • JJ
    Jessie Jones
    Dec 6, 2025
    1.0
    Walked into Jimmy John’s at 2 PM on a Saturday, fully prepared to crush a sandwich… and they tell me they’re out of bread. OUT. OF. BREAD. Like… the thing every menu item depends on. I don’t blame the workers, but whoever’s ordering inventory really needs a calendar. Saturday + lunchtime = bread. Not sure how that math got lost.
  • MF
    Martin French
    Dec 6, 2025
    1.0
    Out of bread should never happen at a sandwich shop at 2pm.
  • BR
    bryant ramirez
    Nov 26, 2025
    1.0
    How are you advertised at 9 pm closing time and its closed at 7pm?
  • DF
    Dawn Ferguson
    Jul 25, 2025
    1.0
    Popped in to order a sandwich to go… waited 10mins at the register and was not even acknowledged. Only two people working during the lunch shift and both were making sandwiches. Left and took my business elsewhere