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Jimmy John's

3.7
(277 reviews)
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Business Details

3317 E Bell Rd, Phoenix, AZ
85032, United States
(602) 707-6230
https://locations.jimmyjohns.com/az/phoenix/sandwiches-1955.html

About

Sandwich Restaurant

Location

Jimmy John's
3317 E Bell Rd, Phoenix, AZ
85032, United States

Hours

Reviews

3.7
277 reviews
5 stars
134
4 stars
44
3 stars
31
2 stars
15
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report friendly and helpful staff, while others describe rude or inattentive service.

Food Quality

Many customers appreciate the quality and taste of the sandwiches, but there are complaints about portion sizes and incorrect orders.

Operational Issues

Several reviews mention issues with inventory, such as being out of bread, and problems with delivery service, including long wait times and unavailability.

Cleanliness

The establishment is generally noted for being clean, which is positively highlighted by multiple customers.

Staffing Problems

Customers frequently mention staffing shortages leading to poor service experiences, including long wait times and inadequate attention.
  • KK
    Katie
    Dec 28, 2025
    2.0
    I’m shocked at the attitude of the employees here. There were 4 men working and one of them genuinely rolled his eyes at me when I said I didn’t want a water cup. He also stood in silence while I was about to order. Just staring, without asking if I was ready to order. That was very bizarre. He gave me the vibe he’d spit in my food so I smiled and left. I’m shocked. Surely Jimmy John would be disappointed
  • JJ
    Jessie Jones
    Dec 6, 2025
    1.0
    Walked into Jimmy John’s at 2 PM on a Saturday, fully prepared to crush a sandwich… and they tell me they’re out of bread. OUT. OF. BREAD. Like… the thing every menu item depends on. I don’t blame the workers, but whoever’s ordering inventory really needs a calendar. Saturday + lunchtime = bread. Not sure how that math got lost.
  • MF
    Martin French
    Dec 6, 2025
    5.0
    Out of bread should never happen at a sandwich shop at 2pm. Edit Manager made it right
  • BR
    bryant ramirez
    Nov 26, 2025
    1.0
    How are you advertised at 9 pm closing time and its closed at 7pm?
  • TJ
    Tim James
    Sep 1, 2017
    3.0
    Like the sandwiches but not the owner
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Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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