Jimmy John's

Reviews

• EL

  Ethan Lawrence

  Dec 18, 2025
  1.0
  Still waiting for my refund over a week later. Apparently, they were so slammed they disregarded my specific request for no third-party delivery drivers. Period. They are always strange and always get lost. The in-house delivery people always get it right. Not only did they send a third party they forgot my drink to boot. I am almost tempted to think they did this on purpose to discourage my patronage. Well, no problem. Patronage of this store is no more. It's very sad how all of these establishments are selling out for third party delivery drivers. One star. Crabby experience. Unfortunate, because they were doing well for a while.
• ML

  M LA

  Nov 20, 2025
  1.0
  This was my first time visiting, and unfortunately it was a terrible experience. The cashier, Emily, was extremely rude and condescending from the moment I approached the counter. I was unfamiliar with the menu and when I hesitated for a second, she spoke to me in a way that implied I was unintelligent. When I asked for help, she was dismissive and offered no real guidance. I was also the only Hispanic customer in the building at the time, and I watched her treat non-Hispanic customers with noticeably more patience, respect, and basic courtesy—the complete opposite of how she treated me. It made me feel singled out and discriminated against. To make things worse, she handed me my order without bagging anything, even though I had multiple sandwiches and drinks to carry. I had to walk out struggling with everything in my hands. Overall, the experience was disrespectful, unprofessional, and made me feel completely unwelcome. I hope management addresses this behavior, because no customer should be treated this way.
• TD

  Terry Dallas

  Nov 19, 2025
  1.0
  Vito Picklewich from this store was a joke. I would be embarrassed to charge anyone $8.00+ for this. How does that commercial go, "were's the beef", well were's the meat? Nothing like pictures on the web. Very disappointing!!
• RM

  Rhiannon Michele

  Nov 11, 2025
  5.0
  such a wonderful place. the atmosphere is always great, customer service is always exceptional, especially from the manager (he is so kind and helpful), and the food is always delicious! definitely my favorite place to go eat
• RL

  Red L

  Jul 27, 2025
  1.0
  Tried to get a couple sandwiches at an off time sunday afternoon, after waiting for the family in front of me to "teach" their kids how to make a transaction with a debit card🙄 I tried to order but since the employee was the only one there I would have to wait until all their sandwiches were prepared before I could order mine. Seems the store is usually a fairly long wait whatever time I go, going to try Jersey mikes or firehouse instead I guess. Very disappointed because i obviously like the sandwiches but my time is valuable.