Jimmy John's

3.6
350 reviews

About

Sandwich Restaurant

Location

Jimmy John's
10045 W Camelback Rd, Phoenix, AZ
85037, United States

Hours

Reviews

3.6
350 reviews
5 stars
175
4 stars
46
3 stars
24
2 stars
33
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed disappointment with the quality of sandwiches, citing stale bread and insufficient ingredients.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, slow delivery times, and unhelpful staff.

Cleanliness

Some customers praised the cleanliness of the location, noting well-maintained seating areas and restrooms.

Customer Service

While some staff were noted as friendly and accommodating, others were described as rude or unprofessional, leading to mixed experiences.

Delivery Problems

Frequent complaints about delivery issues, including long wait times and missing items, were reported.
  • RS
    ronnie snyder
    Jan 2, 2026
    5.0
    My first time having Jimmy John's...very enjoyable, will go back
  • RE
    Rodrigo Espinoza
    Dec 24, 2025
    5.0
    Muy todo
  • MH
    Marietta habbershaw
    Nov 23, 2025
    5.0
    Great food and employees!kicken ranch chicken wrap, amazing!
  • I4
    I_will_tell_you_how_it_is! 4_real
    Nov 13, 2025
    1.0
    This was a waste of time and money. I went here on my lunch break ordered the ultimate porker and per the store manager should have 66 oz which sounds ridiculous so I believe he meant 6.6 oz. Anyway my sandwich had hardly any meat when I opened it im like where is the meat so I took a bite nothing but a tiny sliver of ham and a buch of lettuce and mayo. And it was very very thin so I opened it to see the inside... where is the meat? So I google how much meat should be on there and everything im seeing is an ultimate should have double ham and double bacon... i was cool wit the bacon had 3 full slices but there was bately any ham I'd say 2 slices and they were see through thin. I will NEVER EVER BE BACK!!! Not to this location and let me tell you why... I called up there asked for a manager when Michael got on the phone I explained to him how my sandwich appeared (see photo) I informed him of my issue and thats when he proceeded to tell me that the meat is sent to them already portioned out to 66oz. I advised him there was no way that the meat on this sandwich was equivalent to 66oz and I wouldnt want it to thats crazy. Then he got annoyed and said come back up here I can prove it to you but we made it right. He was so rude and his tone 😒 was aggressive. I didn't want to even deal with it at that point ao I wrapped up the sandwich and threw it away so 13.59 plus tax down the drain 🙃 well ar least I got to eat my chios and had a soda that held me over til I could get something else.
  • MW
    michael white
    Oct 27, 2025
    1.0
    I ordered an unwich sandwich so no bread. Well I got bread the place was not busy. At all so I just grab my order and went home which is 15 minutes away. Get home it's a regular breaded sandwich it was the most pathetic sandwich ever hardly anything in it. Subway has better sandwiches than the sandwich I got. Three guys working could not get one order right I'm talking to you Richard the order taker. I'll try the one 15 minutes north of me next time.