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Jimmy John's

3.9
(200 reviews)

Business Details

7000 N 16th St, Phoenix, AZ
85020, United States
(602) 688-8435

About

Sandwich Restaurant

Location

Jimmy John's
7000 N 16th St, Phoenix, AZ
85020, United States

Hours

Reviews

3.9
200 reviews
5 stars
112
4 stars
34
3 stars
12
2 stars
12
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff and quick service, while others reported rude interactions and long wait times.

Food Quality

Many customers enjoyed the freshness and taste of the sandwiches, but there were complaints about incorrect orders and inconsistent portion sizes.

Cleanliness

The store was generally noted for being clean, contributing positively to the dining experience.

Delivery Issues

Several customers expressed frustration with delivery delays and issues with online orders, indicating a need for improvement in this area.
  • PG
    Peyton Gulick
    Jan 17, 2026
    5.0
    Every time I eat Jimmy John’s it is truly really fast and reliable the servings are always more than reasonable! The people working here also have a pretty stellar attitude as well! The jimmy rewards are pretty good with an occasional deal as well I love the number 13 with crunchy onions and regular onions every time it hits the spot the jimmy Cuban for the win! Thanks jimmy johns
  • EE
    Effie
    Jan 12, 2026
    5.0
    Great Service and very friendly staff!
  • LM
    Lacey Meadows
    Dec 6, 2025
    1.0
    Saturday evening Timothy took my order, and was incredibly rude. I apologized for walking in while he was mopping and he shoved a bag in my face and said,” DoorDash.” I said no, but I’d like to order. He then said, “What do you want?”. I don’t understand what I did wrong, but being treated this way is unacceptable when you’re open for business. He should be trained in customer service. The gentleman making my sandwiches was completely delightful and took such care with my order. Thank you for that, friend.
  • GP
    Greg Puch
    Oct 16, 2025
    5.0
    Service so fast, I couldn't blink. Great sandwich too.
  • HD
    Harry J Daza
    Oct 8, 2025
    5.0
    Great food fast

Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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