Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.9
198 reviews
5 stars
110
4 stars
34
3 stars
12
2 stars
12
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional interactions.
Speed of Service
While some customers praised the fast service, many reported long wait times and delays, particularly with online orders and deliveries.
Food Quality
Customers enjoyed the taste and freshness of the sandwiches, but there were complaints about incorrect orders and inconsistent portion sizes.
Cleanliness
The store was generally noted as clean, but there were isolated reports of unsanitary conditions.
Management Issues
Several reviews highlighted concerns about management, including poor handling of customer complaints and lack of effective training for staff.
- LMLacey MeadowsDec 6, 20251.0Saturday evening Timothy took my order, and was incredibly rude. I apologized for walking in while he was mopping and he shoved a bag in my face and said,” DoorDash.” I said no, but I’d like to order. He then said, “What do you want?”. I don’t understand what I did wrong, but being treated this way is unacceptable when you’re open for business. He should be trained in customer service. The gentleman making my sandwiches was completely delightful and took such care with my order. Thank you for that, friend.
- GPGreg PuchOct 16, 20255.0Service so fast, I couldn't blink. Great sandwich too.
- HDHarry J DazaOct 8, 20255.0Great food fast
- MLMichelle LinssenSep 27, 20251.0Really bad customer service Been to many Jimmy John but this location has the worst employees
- RDRyan DibbleAug 28, 20253.0Dont come here in a hurry! Ive seen subway help more customers quicker with just one person behind the counter. They had 4 people behind the coubter for me today and ive already been sitting here for over ten minutes. And it was one basic sandwich. There were people that were already sitting down waiting when I got here that hadn't gotten their food yet. They probably waited close to 20 minutes. I think you guys could cut staffing and still hit these numbers. Why pay so much payroll for this many people to be workinbg and still not be able to get people helped in a normal time frame? I'd be reconsidering the budget with this level of service...