Jimmy John's

3.8
298 reviews
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Business Details

430 E Bell Rd, Phoenix, AZ
85022, United States
(602) 688-8473
https://locations.jimmyjohns.com/az/phoenix/sandwiches-2178.html

About

Sandwich Restaurant

Location

Jimmy John's
430 E Bell Rd, Phoenix, AZ
85022, United States

Hours

Reviews

3.8
298 reviews
5 stars
159
4 stars
41
3 stars
24
2 stars
13
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising staff like Antonio for being friendly and helpful, while others reported rude behavior and poor service.

Food Quality

Food quality received varied feedback; some customers enjoyed fresh and delicious sandwiches, while others complained about stale bread and poorly made sandwiches.

Delivery Issues

Many customers expressed frustration with delivery times and issues, often citing long waits and unavailability of delivery drivers.

Cleanliness

The cleanliness of the store was generally praised, with several customers noting a clean environment during their visits.

Customer Experience

Overall customer experiences were inconsistent, with some enjoying their visits and others vowing not to return due to negative interactions.
  • DR
    Destiny Reclosado
    Dec 30, 2025
    1.0
    Won’t ever return. Tried to go on lunch break to try out a pickle sandwich and was told it was going to be too EXPENSIVE. Mind you I had no issue paying the extra since it wasn’t going to be regular bread. he saw I was from Avalon and he didn’t want them seeing me with what I was about to purchase?? Walked out didn’t even want the sandwich anymore
  • PS
    Patience Sandoval
    Dec 29, 2025
    5.0
    Very quick very nice. Excellent location highly recommend.
  • MV
    Michael Vandermaas
    Dec 28, 2025
    3.0
    food was fine but man I used to work at a Jimmy John's, and when I walked in there not a single word was uttered to me after saying "hi guys". I mentioned I was here to pickup an order. Still not a word. just super unfriendly staff man. I'd have been let go if I ignored a customer like that. I probably won't go here again just because if the staff can't simply reply to someone being polite to them. I can't imagine the lack of care for the food. Sucks, they used to have really good in-shops.
  • GG
    gary
    Nov 17, 2025
    3.0
    Food was good,guy behind counter moved like a sloth
  • LG
    Larry Griffith
    Nov 7, 2025
    2.0
    I ordered a tuna sandwich and got more onions than tuna . Terrible. The bread was stale. Never going back. Yuck
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