Jimmy John's

Reviews

• WL

  Wanderful Living

  Dec 30, 2025
  1.0
  Why anyone would choose to eat at Jimmy John's when there is a Potbelly around the corner nearby is baffling. Even so, I baffled myself by visiting here today around 4 PM. Taking the B line downtown, I saw a very dejected looking homeless woman and struck up a conversation. I offered to buy her a sandwich, and since Jimmy John's was closer than Potbelly, I went for what was easier for her and her baby carriage. She stayed outside with her stroller while I went inside to explain I was going to pay for her meal. I couldn't be inside with her while she ordered, because someone needed to watch her stroller. I was the only customer at the counter and for a fleeting moment, I didn't think the kid behind the counter was even going to help me, since he was so involved with his phone. Luckily, right before I had to get assertive, he decided to interact with me. I explained the situation and he refused to let her into the store telling me I would have to order for her. He didn't want to encourage the homeless to hang out in their restaurant. He said she could eat outside. Well, there were no tables outside and anyway, I had just told him we needed to watch the baby stroller. She wouldn't be eating inside. Completely stumped these words were coming out of his mouth, I assured him I, a short, solo woman, would never offer to dine with anyone tweaking or unstable. He eventually relented and she got to order her own meal with dignity. But he refused to give her a paper bag to put the food it in as is customary for to-go orders. Lord almighty young man. People like you are the villains in movies. I'd refused to eat at any Jimmy John's since finding out 10ish years ago that the owner chooses big game hunting in Africa. Now I dislike this chain even more. Never will I ever step foot inside another Jimmy John's. Especially this one. Go to Potbelly! It's amazing.
• KN

  Kayla Pearl CP Ninja

  Nov 20, 2025
  4.0
  Okay the delivery for this location is not perfect. I don’t appreciate not receiving emails or texts saying that my delivery is on the way or is delayed or anything. I would appreciate it if you would improve this because I have been waiting for a delivery and it hasn’t come at the time I requested.
• BW

  Briscoe Williams

  Apr 18, 2019
  5.0
  Great location! The staff makes the experience that much better! I’ve been to plenty of JJ but this one in downtown is my favorite!
• TS

  Trebor Stiefel

  Jan 10, 2019
  4.0
  Good location and fast service that they are known for.