Jamba

4.5
410 reviews

About

Juice ShopJamba
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.

Location

Jamba
4811 N. 16th St., Phoenix, AZ
85016, United States

Hours

Reviews

4.5
402 reviews
5 stars
279
4 stars
79
3 stars
17
2 stars
3
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their friendliness and efficiency, others were criticized for poor attitudes and lack of assistance.

Product Quality

Several customers reported issues with the quality of smoothies and bowls, including incorrect orders and unsatisfactory taste, while others enjoyed their drinks.

Staffing Issues

Multiple reviews highlighted concerns about understaffing, leading to long wait times and inadequate service during busy periods.

Cleanliness and Environment

The location is generally described as clean and welcoming, contributing positively to the customer experience.
  • KM
    Karina Jose Maria
    3 days ago
    5.0
    Mickey is by far the best worker at Jamba. She was so hospitable. Her energy is beautiful and wonderful and she deserves all the benefits and a freaking raise. If not, then she can come and work with us at Chili’s. I love you, Mickey. I hope you’re having an amazing rest of your day. These five stars belong to you. I hope that you feel God‘s love and you receive a win in your day.
  • AA
    Alyssa
    Dec 3, 2025
    1.0
    Dyke working the front has terrible customer service and a bad attitude
  • MF
    Micha Freeman
    Nov 23, 2025
    5.0
    Great smoothies and superb service. My favorite Jamba in the valley
  • MA
    Miguel Acosta
    Nov 4, 2025
    5.0
    had a great experience, great food, and awesome service. definitely recommend. 10/10.
  • MP
    Michelle Peak
    Oct 31, 2025
    3.0
    Order several drinks for a company function. The order was placed the night before to give them plenty of time to prepare. Order was delivered and NOT one of the variety of smoothies was marked as to which one it was. When I called to ask for help to identifying the drinks I was told he was too BUSY to mark or label the drinks and to go on the website and match the colors. We will NEVER be ordering from this location for our company events again. How long does it take to abbreviate the name of the drink. When called was not offered to talk to a manager or any assistance. Feedback from colleagues...the two peanut butter smoothies had NO taste. Made wrong or lacked ingredients. This store lost a lot of customers today.

Frequently Asked Questions About Jamba

What are the operating hours for Jamba at 4811 N. 16th St.?

Jamba at 4811 N. 16th St. in Phoenix is open Monday to Friday from 6:00 AM to 8:00 PM, Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.

What services does Jamba offer for ordering?

Jamba offers in-store pickup, delivery, online ordering, rewards, and gift cards.