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Jamba

4.5
(411 reviews)

Business Details

4811 N. 16th St., Phoenix, AZ
85016, United States
(602) 631-9000

About

Juice ShopJamba
Jamba in Phoenix serves fresh smoothies, bowls, and bites made to brighten your day. Choose from fruit smoothies, protein smoothies, smoothie bowls, acai bowls, toasty bites, and snacks perfect for kids, families, and on-the-go lifestyles. With plant-based and better-for-you options, Jamba fits a variety of food preferences. Stop by for takeout, order delivery, or arrange catering for events and group orders. Whether fueling your day or treating the family, Jamba brings refreshing flavor to Phoenix.

Location

Jamba
4811 N. 16th St., Phoenix, AZ
85016, United States

Hours

Reviews

4.5
411 reviews
5 stars
281
4 stars
79
3 stars
17
2 stars
3
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised friendly and helpful staff, there were several complaints about rude behavior and poor service from specific employees.

Product Quality

Customers enjoyed the smoothies and drinks, but there were multiple reports of incorrect orders and issues with the quality of specific items, such as smoothies lacking flavor or being poorly prepared.

Staffing Issues

Several reviews highlighted concerns about being understaffed, leading to long wait times and inadequate service during busy periods.

Cleanliness and Environment

The location is generally described as clean and welcoming, contributing positively to the overall customer experience.
  • KM
    Karina Jose Maria
    Jan 9, 2026
    5.0
    Mickey is by far the best worker at Jamba. She was so hospitable. Her energy is beautiful and wonderful and she deserves all the benefits and a freaking raise. If not, then she can come and work with us at Chili’s. I love you, Mickey. I hope you’re having an amazing rest of your day. These five stars belong to you. I hope that you feel God‘s love and you receive a win in your day.
  • AA
    Alyssa
    Dec 3, 2025
    1.0
    Dyke working the front has terrible customer service and a bad attitude
  • MF
    Micha Freeman
    Nov 23, 2025
    5.0
    Great smoothies and superb service. My favorite Jamba in the valley
  • MA
    Miguel Acosta
    Nov 4, 2025
    5.0
    had a great experience, great food, and awesome service. definitely recommend. 10/10.
  • MP
    Michelle Peak
    Oct 31, 2025
    3.0
    Order several drinks for a company function. The order was placed the night before to give them plenty of time to prepare. Order was delivered and NOT one of the variety of smoothies was marked as to which one it was. When I called to ask for help to identifying the drinks I was told he was too BUSY to mark or label the drinks and to go on the website and match the colors. We will NEVER be ordering from this location for our company events again. How long does it take to abbreviate the name of the drink. When called was not offered to talk to a manager or any assistance. Feedback from colleagues...the two peanut butter smoothies had NO taste. Made wrong or lacked ingredients. This store lost a lot of customers today.

Frequently Asked Questions About Jamba

What are the operating hours for Jamba at 4811 N. 16th St.?

Jamba at 4811 N. 16th St. in Phoenix is open Monday to Friday from 6:00 AM to 8:00 PM, Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.

What services does Jamba offer for ordering?

Jamba offers in-store pickup, delivery, online ordering, rewards, and gift cards.

Brand Certified Facts from Jamba

Jamba partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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