Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4803 East Ray Road in Phoenix is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
768 reviews
5 stars
450
4 stars
138
3 stars
74
2 stars
42
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some customers praised friendly and accommodating service, others reported rude and unprofessional behavior.
Food Quality
Many customers enjoyed the burgers and fries, but there were numerous complaints about soggy, greasy food and inconsistent quality.
Pricing
Customers frequently noted that prices are high, with many feeling that the cost does not match the quality of the food.
Cleanliness
The restaurant is generally reported as clean, but some reviews mentioned issues with cleanliness and food preparation.
Wait Times
Several customers expressed dissatisfaction with long wait times for food, especially during busy periods.
- SDShells DNov 18, 20255.0No frills but Great burgers & Fries. Juicy burgers, made to order.
- FEFAY E.Nov 15, 20255.0Cheeseburgers are always delicious with this chain. The fries were too salty for me. Friendly service. Prices as expected. Clean. Ample parking.
- 222012BeyondtheWorldNov 12, 20255.0Very good burgers. I ordered too much fries for the little cheeseburger. The burger is tiny and the fries are salty. Next time I'll order 2 little cheeseburgers and little fries.
- KOKevin OliveiraNov 11, 20251.0Can't justify the prices here. $20 for an unremarkable burger and smallest order of fries, without even getting a drink, is just absurd. unless they bring prices back down to earth, this is my last visit here. In-n-Out is right down the street and costs 70% less for a better burger.
- SASandon AdamsonOct 27, 20251.0Did they change their beef to a more fatty/cheaper meat? Been eating Five Guys for many years. $23 for the worst burger I've ever had, anywhere. Unwrap the foil and the bread is soggy with grease, on the outside. Grease was dripping the whole time. I could not tell if there was mayo or mustard on it. I had to open it. It had a couple of lines of mustard that couldn't be tasted at all. The mayo was visible a little, but all the grease drowned it out. Every bite was a grease ball with no flavor. The jalapeños were not at all hot. Not even a flavor of spice. Walmart jalapeños? I will never be going back. I havr never had a burger where each bite had no flavor and was nothing but grease and meat and soggy bun. How is the outside wet and soggy? The price has gone up several dollars over the past couple of years and the quality is horrible. I always loved the jalapeños with the taste of some mustard and cheese and bacon. I have always loved Five Guys. Seriously, having that much grease drain out and the amount in each bite, the meat has to be different and more fatty. The grease solidified in a puddle on the foil. I'm looking at Wendy's across the street and regret my choice. The fries are soggy too, and sticking together in a ball. Never again.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 4803 East Ray Road accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys at 4803 East Ray Road?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery or pickup services?
Yes, this location offers in-store pickup and delivery services.
How can I order Five Guys menu items online?
You can order online via their website at https://order.fiveguys.com/location/ahwatukee/menu or through their mobile apps available on the Apple App Store and Google Play Store.
What payment options are accepted at Five Guys on East Ray Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the Five Guys menu customizable and what are some specialty items?
Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations. Their specialties include hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Does Five Guys provide gluten-free options?
Five Guys offers sandwich options without a bun via wraps or bowls, but some items like buns and certain condiments contain gluten. Cross-contamination is possible, so please consult their nutritional and allergen charts for details.
Is Five Guys located near any other dining options?
Yes, nearby dining options include LouisianA Crab Shack in Ahwatukee AZ, which offers Cajun and seafood cuisine, and Einstein Bros. Bagels, a coffee and bagel shop.
Are there any nearby financial services if I need to withdraw money before dining at Five Guys?
Yes, there are Wells Fargo Advisors, Wells Fargo ATM, and Bank of America ATM nearby, providing convenient access to banking services.
What nearby entertainment or shopping options are accessible after visiting Five Guys?
You can visit Foothills Park Place - GameStop for video games and hobbies, Ross Dress for Less for clothing, and Lakeshore Learning for educational supplies and toys, all located near Five Guys.