Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4803 East Ray Road in Phoenix is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
775 reviews
5 stars
455
4 stars
139
3 stars
74
2 stars
42
1 star
65
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the burgers, but there were multiple complaints about cold, soggy, or overcooked fries.
Customer Service
While some reviews praised friendly and accommodating staff, others reported rude service and poor handling of complaints.
Pricing
Many customers found the prices to be excessively high compared to the quality and portion sizes of the food.
Cleanliness
Most reviews noted that the restaurant was clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
- KSKeyla SabourinDec 19, 20255.0Great food great burger Cajun fries and hospitality loved my lunch thank you
- MMMmDec 5, 20251.0Second update; another Fail with delivery. fries and 2 burgs totally cold. I'm a straight shot up the street 3 miles yet got my food an hour after the driver picked up the order ( I use Your app, you use Uber Eats). Total waste of 40 bucks. I'm DONE. Time to switch driver service, 5Guys; maybe try Door Dash. I won't be ordering again. Love your food though. Glad I didn't order the shake I was considering. Delivery order; Best ingredients and quality with their burgs and fries. Worth the price. Normally 5 stars but recent order the fries were cold, old and dry, disappointing. Not the norm after 13 years of being a customer here. maybe just an off day.
- SDShells DNov 18, 20255.0No frills but Great burgers & Fries. Juicy burgers, made to order.
- FEFAY E.Nov 15, 20255.0Cheeseburgers are always delicious with this chain. The fries were too salty for me. Friendly service. Prices as expected. Clean. Ample parking.
- KOKevin OliveiraNov 11, 20251.0Can't justify the prices here. $20 for an unremarkable burger and smallest order of fries, without even getting a drink, is just absurd. unless they bring prices back down to earth, this is my last visit here. In-n-Out is right down the street and costs 70% less for a better burger.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 4803 East Ray Road accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys at 4803 East Ray Road?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery or pickup services?
Yes, this location offers in-store pickup and delivery services.
How can I order Five Guys menu items online?
You can order online via their website at https://order.fiveguys.com/location/ahwatukee/menu or through their mobile apps available on the Apple App Store and Google Play Store.
What payment options are accepted at Five Guys on East Ray Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the Five Guys menu customizable and what are some specialty items?
Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations. Their specialties include hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Does Five Guys provide gluten-free options?
Five Guys offers sandwich options without a bun via wraps or bowls, but some items like buns and certain condiments contain gluten. Cross-contamination is possible, so please consult their nutritional and allergen charts for details.
Is Five Guys located near any other dining options?
Yes, nearby dining options include LouisianA Crab Shack in Ahwatukee AZ, which offers Cajun and seafood cuisine, and Einstein Bros. Bagels, a coffee and bagel shop.
Are there any nearby financial services if I need to withdraw money before dining at Five Guys?
Yes, there are Wells Fargo Advisors, Wells Fargo ATM, and Bank of America ATM nearby, providing convenient access to banking services.
What nearby entertainment or shopping options are accessible after visiting Five Guys?
You can visit Foothills Park Place - GameStop for video games and hobbies, Ross Dress for Less for clothing, and Lakeshore Learning for educational supplies and toys, all located near Five Guys.