Five Guys

4.2
570 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 16900 Tatum Blvd. in Phoenix is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
16900 Tatum Blvd., Phoenix, AZ
85032, United States

Hours

Reviews

4.2
570 reviews
5 stars
351
4 stars
111
3 stars
44
2 stars
22
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting the freshness and flavor, though some mentioned inconsistency in quality and preparation.

Service Issues

While many reviews highlighted friendly and helpful staff, several customers reported poor service experiences, including long wait times and incorrect orders.

Pricing Concerns

Numerous customers expressed that the prices are too high for the portion sizes and quality, leading to dissatisfaction despite enjoying the food.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.

Customer Experience

Some customers had negative experiences related to food handling and staff behavior, impacting their willingness to return.
  • LH
    Lilliana Heredia
    Nov 7, 2025
    4.0
    Best Hamburgers ever !!. You would think you made them yourself
  • BJ
    Big Poppa J
    Sep 25, 2025
    5.0
    Great burger and Fry's for the price.
  • AJ
    Arielle Jones
    Sep 18, 2025
    1.0
    My job treated us to lunch today, so it was 10-11 people. Everyone placed an order individually, but all on one ticket. Instead of bagging our food individually, they put all the food together. So you had multiple people touching the food trying to figure out what was theirs including fries. I asked why wasn’t the food bagged individually and the manager told me that’s just what they do because it was on one ticket. I was still asking questions and she cut me off mid sentence and basically told me it what it is. 10 out 10 highly not recommended for large groups, as sanitation and food safety are not important. I will never go to this location, not even on my own personal time. Too much money was spent and to have your food handled that way is a disgrace and distasteful!!
  • JJ
    Josh
    Aug 24, 2025
    4.0
    They serve a pretty good burger and the place is pretty clean. Definitely on the pricey side. If french fries is your favorite, this is the place to go!
  • DA
    D. M. (Angelniner)
    Jul 23, 2025
    3.0
    This is not what I want to see from an employee when going to eat. It was worse from the side view.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.