Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 16900 Tatum Blvd. in Phoenix is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting the freshness and flavor, though some mentioned inconsistency in quality and preparation.
Service Issues
While many reviews highlighted friendly and helpful staff, several customers reported poor service experiences, including long wait times and incorrect orders.
Pricing Concerns
Numerous customers expressed that the prices are too high for the portion sizes and quality, leading to dissatisfaction despite enjoying the food.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
Customer Experience
Some customers had negative experiences related to food handling and staff behavior, impacting their willingness to return.
LH
Lilliana Heredia
Nov 7, 2025
4.0
Best Hamburgers ever !!. You would think you made them yourself
BJ
Big Poppa J
Sep 25, 2025
5.0
Great burger and Fry's for the price.
AJ
Arielle Jones
Sep 18, 2025
1.0
My job treated us to lunch today, so it was 10-11 people. Everyone placed an order individually, but all on one ticket. Instead of bagging our food individually, they put all the food together. So you had multiple people touching the food trying to figure out what was theirs including fries. I asked why wasn’t the food bagged individually and the manager told me that’s just what they do because it was on one ticket. I was still asking questions and she cut me off mid sentence and basically told me it what it is. 10 out 10 highly not recommended for large groups, as sanitation and food safety are not important. I will never go to this location, not even on my own personal time. Too much money was spent and to have your food handled that way is a disgrace and distasteful!!
JJ
Josh
Aug 24, 2025
4.0
They serve a pretty good burger and the place is pretty clean. Definitely on the pricey side. If french fries is your favorite, this is the place to go!
DA
D. M. (Angelniner)
Jul 23, 2025
3.0
This is not what I want to see from an employee when going to eat. It was worse from the side view.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does this Five Guys location accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining in at Five Guys on Tatum Blvd?
Five Guys on Tatum Blvd is open daily from 11:00 AM to 10:00 PM for dine-in service.
Can I get delivery from this Five Guys location?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering system.
What payment options are accepted at Five Guys on Tatum Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is the Five Guys menu customizable?
Yes, Five Guys offers more than 250,000 ways to customize burgers and over 1,000 milkshake combinations.
Does this location offer gluten-free or vegetarian options?
Gluten-free options are available by choosing sandwiches without buns, and the veggie sandwich is a mix of peppers, onions, and mushrooms. However, there is a risk of cross-contamination.
Is there wheelchair accessible seating and restrooms at this Five Guys?
Yes, this location has wheelchair-accessible entrance, parking, seating, and restrooms.
Are children welcome at Five Guys on Tatum Blvd?
Yes, children are welcome, and the restaurant offers high chairs and a children's menu.
What popular nearby places can I visit before or after dining at Five Guys?
Nearby you can visit Starbucks for coffee, or enjoy Mediterranean cuisine at Saba's Mediterranean Kitchen and Sabas Mediterranean Restaurant.
Is there a gym close to this Five Guys for those who want to work out before grabbing a meal?
Yes, HOTWORX, a yoga and fitness studio, is nearby, perfect for combining exercise with a meal at Five Guys.
Where can I grab a healthy juice or smoothie near this Five Guys location?
You can visit Nekter Juice Bar or Robeks Fresh Juices & Smoothies, both nearby smoothie and juice bars offering health-conscious options.