Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 425 East Bell Road in Phoenix is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
901 reviews
5 stars
521
4 stars
163
3 stars
80
2 stars
42
1 star
95
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the burgers and fries for being delicious and well-prepared, though some noted inconsistencies in quality and seasoning.
Pricing
Numerous reviews highlighted the high prices, with many customers feeling that the cost did not match the quality of the food.
Cleanliness
The establishment received positive remarks for its cleanliness, with several customers noting the tidy environment.
Customer Service
While some reviews praised the friendly and helpful staff, others reported negative experiences with service, including rudeness and mistakes with orders.
Portion Sizes
Several customers expressed dissatisfaction with the portion sizes, particularly for fries, feeling they were smaller than expected.
- AMAdaysha MilnerDec 6, 20255.0Whoever the crew staff was on 12/6/2025 at 5:30pm were absolutely amazing! My husband and I had the BEST burgers literally made to perfection!!! 😍😄 Fries always cooked and seasoned expertly and absolutely my favorite place to get burgers and fries! Always a returning customer and since moving to AZ 8 years ago this is by FAR the BEST five guys to get your food from! Everything was sooo clean from the front counter to the grill and floors! Always Clean, Always Delicious, Always a choice for me!!
- AAArelyNov 17, 20255.0First off I commend the cleanliness of this establishment, awesome job team! So far this has been one of the friendliest and well served five guys in the Phoenix area. They have your American hamburgers that you can customize anyway you want from the ingredients to condiments. You can order it regular, protein style AKA lettuce wrap, and or even just bunless which is a salad. The shakes are thick and delicious, the fries are well served and crispy on the outside, and all in all it was a great experience. Complimentary peanuts as you wait in line as well, love that! ⭐⭐⭐⭐⭐
- RTRhynea TrevathanNov 16, 20253.0So I’ve finally decided to try 5 guys, I found it to be eh ok, the food was good nothing special, every topping you paid extra for! They’re were two of us and I paid 48.00 for two burgers and fries and drinks, we also got a small shake that cost $7.00 ridiculous, but I will say it tasted better then other fast food shakes! Will I go here again, probably not the cost just isn’t worth the trip or the time!
- AGAmanda GeislerNov 3, 20251.0Way way too expensive for some burger and fries!!!
- LVLeta James (Vee)Oct 26, 20255.0Always awesome!!!!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 425 East Bell Road accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys at 425 East Bell Road?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery and pickup services?
Yes, delivery is available daily from 11:00 AM to 9:30 PM, and in-store pickup is also offered.
How can I order food from the Five Guys at 425 East Bell Road?
You can order online using their website or apps available on Apple and Android devices.
What payment options are accepted at Five Guys?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there gluten-free options at this Five Guys?
Buns, hot dogs (Canada only), HP sauce (UK only), and malt vinegar contain gluten, but all sandwiches can be ordered without buns using wraps or bowls.
Does Five Guys welcome children and offer kid-friendly amenities?
Yes, Five Guys welcomes children and offers a children's menu, high chairs, and wheelchair accessible restrooms and seating.
What nearby restaurants can I visit before or after dining at Five Guys?
Nearby restaurants include Chipotle Mexican Grill, Panera Bread, Paradise Bakery & Cafe, Dave’s Hot Chicken, Aioli Gourmet Burgers, El Pollo Loco, Taco Cabana, Village Inn, Biscuits Cafe, and Baja Fresh Mexican Grill.
What entertainment and retail stores are near Five Guys at Bell Towne Center?
Nearby you can find GameStop for video games and electronics, rue21 for clothing, and The Giftive Shop for health and medical items.
How can nearby businesses like Karen’s Hallmark Shop and the US Post Office help me when visiting Five Guys?
Karen’s Hallmark Shop offers curbside pick up for gifts and stationery, and the US Post Office nearby allows you to easily handle mailing needs before or after your visit at Five Guys.