Five Guys

4.1
898 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 425 East Bell Road in Phoenix is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
425 East Bell Road, Phoenix, AZ
85022, United States

Hours

Reviews

4.1
898 reviews
5 stars
518
4 stars
163
3 stars
80
2 stars
42
1 star
95

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in quality and preparation.

Pricing

Many reviews highlighted the high prices, with several customers feeling that the food did not justify the cost.

Service Experience

While some customers reported friendly and efficient service, others experienced rude staff and poor customer service.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.

Portion Sizes

There were mixed reviews regarding portion sizes, with some customers feeling that the fries were smaller than expected.
  • AA
    Arely
    Nov 17, 2025
    5.0
    First off I commend the cleanliness of this establishment, awesome job team! So far this has been one of the friendliest and well served five guys in the Phoenix area. They have your American hamburgers that you can customize anyway you want from the ingredients to condiments. You can order it regular, protein style AKA lettuce wrap, and or even just bunless which is a salad. The shakes are thick and delicious, the fries are well served and crispy on the outside, and all in all it was a great experience. Complimentary peanuts as you wait in line as well, love that! ⭐⭐⭐⭐⭐
  • RT
    Rhynea Trevathan
    Nov 16, 2025
    3.0
    So I’ve finally decided to try 5 guys, I found it to be eh ok, the food was good nothing special, every topping you paid extra for! They’re were two of us and I paid 48.00 for two burgers and fries and drinks, we also got a small shake that cost $7.00 ridiculous, but I will say it tasted better then other fast food shakes! Will I go here again, probably not the cost just isn’t worth the trip or the time!
  • AG
    Amanda Geisler
    Nov 3, 2025
    1.0
    Way way too expensive for some burger and fries!!!
  • LV
    Leta James (Vee)
    Oct 26, 2025
    5.0
    Always awesome!!!!
  • SA
    She Falls Arizona
    Oct 2, 2025
    5.0
    All about the shake for me, then the bomb burgers and fries. So fresh and delicious, even when delivered by Uber.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.