Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2470 W. Happy Valley Rd. in Phoenix is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
144 reviews
5 stars
74
4 stars
16
3 stars
13
2 stars
4
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting positive interactions with employees.
Food Quality
While some reviews noted excellent burgers and fries, others reported issues with food preparation, including overcooked or unseasoned items.
Cleanliness
Several customers mentioned cleanliness issues, with reports of dirty tables and unsanitary conditions in the restaurant.
Pricing
A common complaint was the high prices, with many customers feeling that the value did not match the cost of the food.
Service Speed
Numerous reviews indicated slow service, with long wait times reported even when the restaurant was not busy.
- JHJoe HJan 3, 20265.0The staff was friendly, the space waa clean, and the food was prepared well.
- LCLogan CornelisonDec 16, 20255.0By far best five guys location I've been to staff is always friendly and courteous love coming in after work to get a burger always cooked right and a good amount of bacon is always added cant wait to come in for another one
- KLKatia LeonNov 26, 20255.0Sencillamente Deliciosas 😋 y los toppings de la hamburguesa 🍔 todos son de mi agrado en especial la cebolla y los champiñones al Grill.
- BMBryce MillerOct 19, 20251.0I used to come here atleast every other week due to working in the area, but I noticed over the last few months everything seems to have taken a dive. When I asked one of the guys working he mentioned that they have a new district manager. Idk who this guy is but im pretty sure he's running the business into the ground. Im not eating there until they fire that guy. Its clear hes micromanaging the store and ruining their flow.
- LYLaura YoungOct 18, 20255.0Awesome staff - we really loved our experience here. Great food, quick service, friendly employees. Good value for quality burgers! We even spoke with the manager Dani while waiting for our food and she was very helpful and answered all our Five Guys questions. We will definitely be back to this location!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 2470 W. Happy Valley Rd. accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours of Five Guys on weekdays?
Five Guys is open from 11:00 AM to 9:00 PM Monday through Wednesday, and from 11:00 AM to 10:00 PM Thursday and Friday.
Can I get delivery from the Five Guys at 2470 W. Happy Valley Rd.?
Yes, delivery is available daily from 11:00 AM to 8:30 PM on most days and until 9:30 PM Thursday through Saturday.
What payment options are accepted at this Five Guys?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Five Guys offer in-store pickup?
Yes, in-store pickup is available at this location.
Are there gluten-free options available at Five Guys?
Yes, sandwiches can be ordered without buns via wraps or bowls, but buns, hot dogs, and some condiments contain gluten. Cross-contamination risks exist, so please consult their allergen chart.
Where can I find Five Guys' menu and order online?
You can view the menu at http://www.fiveguys.com/Menu and order online at https://order.fiveguys.com/location/five-guys-happy-valley-rd/menu.
What nearby restaurants can I visit before or after dining at Five Guys?
Nearby restaurants include Sauce Pizza and Wine, Smashburger, Chipotle Mexican Grill, Pita Jungle, Buffalo Wild Wings, and Eggstasy, offering a variety of cuisines for additional dining options.
Are there any beauty or wellness salons near Five Guys?
Yes, there are several nearby beauty and wellness salons such as Amazing Lash Studio, KW Styling Studio, Lash Geek, Skin Esteem LLC, The Brow Jedi, HealthScience Med Spa, Agave and Ash Salon, Altered Carbon Hair Studio, Unity Salon, Rose and Wolfe Salon, and Cellular Cascades.
What recreational or fitness options are available near Five Guys?
You can find CYCLEBAR, a cycling gym nearby, and various retail stores such as Lovesac and PXG Phoenix North for golf equipment shopping.